Sales Coordinator

Kion Group AG; Grand Rapids (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Career development

Competitive compensation

Pay transparency

Global opportunities

Job summary

Dematic is seeking a Sales Coordinator to support the sustaining and growth of our Lifecycle Solutions & Services business in the West region, helping customers and advancing sales opportunities to drive success. You will collaborate with internal teams, regional Account Managers, and customers to craft insights-driven solutions for upgrades, modernizations, and services.

The role requires a BS/BA in Business or Marketing and 5+ years in complex, technical solutions for distribution or

Qualifications

• BS/BA degree in Business or Marketing and 5+ years of experience in complex, highly technical solutions for distribution or logistics.
• Previous selling experience preferred.
• Ability to communicate and negotiate up to a C-Suite level.
• Willingness for business travel up to 50%.
• Proficiency in Salesforce and Microsoft applications preferred.
• Training in strategic selling methodologies preferred.
• Strong organization and time management skills.

Responsibilities

• Sales Support: collaborate with customers, account managers, solution development, business development and internal teams to support account managers and drive order growth.
• Sales Enablement: work with business development, sales specialists and account managers to monitor, qualify leads and analyze customer spend to drive order growth.
• Client Management: act as liaison between customers and the organization, ensuring effective communication and prompt handling of inquiries.
• Account Coordination: manage daily operations for customer accounts, including renewals, order progress, issue resolution and requests.

Skills

Sales coordination

Account management

Customer relationship management

Sales analytics

Education

BS/BA degree in Business or Marketing

Tools

Salesforce

Microsoft Office

Job description

Dematic is seeking a Sales Coordinator to support the sustaining and growth our Lifecycle Solutions & Services business within our West region; supporting customers and driving various sales opportunities that ensure customer success. The successful candidate must be able to work in conjunction with internal Dematic functional groups, the regional Account Managers and alongside customers to formulate insight-driven solutions within our upgrades & modernizations and/or services functions of our business. The candidate should be self-driven and highly collaborative, fostering and establishing relationships with customers and highly effective at understanding and solving customer business challenges by leveraging our Dematic lifecycle and services offerings. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Candidates should be based near a major airport.

We offer: We offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications:

• Sales Support: You will work closely with customers, account managers, solution development, business development, and other internal teams to support account managers, enhance client satisfaction and drive order growth within the region.
• Sales Enablement: You will work closely and collaborate with the business development team, sales specialists and account managers to monitor, manage and qualify leads for the region and manage and utilize customer spend trend reports to drive order growth in specific areas of the business and with specific customers.
• Client Management: You will act as a liaison between customers and the organization, ensuring effective communication and addressing general customer inquiries promptly.
• Account Coordination: You will manage daily operations related to customer accounts, including managing renewal contracts, tracking order progress, customer issue resolution and addressing general customer requests.

What We are Looking For:

• BS/BA degree in Business or Marketing and/or 5+ years of successful experience in complex, highly technical solution to distribution or logistics companies
• Previous selling experience preferred.
• Must be able to communicate and negotiate up to a C-Suite level.
• Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
• Willingness for business travel, up to 50%.
• Proficiency in Microsoft Applications and Salesforce preferred.
• Training in strategic selling methodology (Miller Heiman) preferred.
• Strong organization and time management skills.
• Models our Values of Integrity, Collaboration, Courage, and Excellence.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution.

Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.