Office Coordinator

Sun, Inc.; Homestead (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid sick leave

Online access to view and update pay/p

SunRewards program

Team Member Perks & Discounts

DailyPay

Job summary

Sun Communities, Inc. is seeking an Office Coordinator to manage routine office work and administrative responsibilities within the community. The role supports planning and coordination of community events and activities, while ensuring smooth daily operations.

The position emphasizes guest relations, communications, and accurate handling of payments and records in Yardi/related systems. A collegial environment with opportunities for growth and training is offered.

Qualifications

• High School Diploma or GED.
• 2 years in administrative experience.
• 6 months in NetSuite (Preferred).
• 6 months in property management office experience (Preferred).
• Excellent written and verbal communication skills.
• Excellent problem solving skills.
• Professional appearance.
• Must have a valid driver's license.

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents.
• Fields community comments, suggestions and complaints to the Community Manager.
• Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.
• Collects and posts resident security deposits, processing fees, rent, inspection or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts.
• Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports.
• Performs general administrative functions such as answering phones, typing, copying, faxing, and filing.

Skills

Administrative experience

Excellent communication

Problem solving

Professional appearance

Valid driver's license

Education

High School Diploma or GED

Tools

NetSuite

Job description

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Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the Community Manager. (Essential)
• Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals. (Essential)
• Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts. (Essential)
• Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual. (Essential)
• Performs general administrative functions such as answering phones, typing, copying, faxing, and filing. (Essential)
• Reviews and codes invoices and statements for Community Manager approval.
• Schedules clubhouse rentals and processes rental fees.
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
• Makes collection calls for site rental payments as directed by the Community Manager. Submits bad debt files to collections.
• Processes resident move-ins and move-outs in accordance with the Operations Manual.
• Assists with planning and coordinating resident relations events and activities within the community.
• Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager.
• Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner.
• Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager.
• Forwards Sun Homes customer service requests to the Community Manager in a timely fashion.
• Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants; tracks all approvals and denials.
• Maintains the petty cash fund, ensuring to record expenditures in the proper accounts.
• Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 2 years in administrative experience (Required)
• 6 months in previous experience using NetSuite (Preferred)
• 6 months in property management office experience (Preferred)
• Excellent written and verbal communication skills
• Excellent problem solving skills
• Professional appearance
• Must have a valid driver's license

PERKS/BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, cool perks, and flexibility.

• Paid sick leave
• Online access to view and update personal information, review paystubs, annual W2s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• DailyPay: Work today, get paid today
• Access to hundreds of online learning modules via Sun University
• Much more!

ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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