Sales Coordinator

Sun Communities & Sun Outdoors; Muskegon (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

On-site fitness

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Employee discounts

Job summary

Sun Communities & Sun Outdoors seeks a Sales Coordinator to handle routine sales office work and administrative duties at the community. You will greet guests, provide information about homes, and support marketing efforts.

The role requires strong customer service and office skills to keep processes running smoothly. Responsibilities include processing applications, coordinating with management, and maintaining files while ensuring timely data entry and professional resident interactions.

Qualifications

• High school diploma or GED required.
• At least 1 year in a sales coordinator or administrative role.
• Strong customer service skills.
• Excellent verbal and written communication.
• Proficient with Microsoft Office; data entry ability.

Responsibilities

• Greet guests and prospects; provide information about the community.
• Answer phones, typing, copying, filing, and other admin duties as assigned.
• Assist with marketing materials for homes, events, and related materials.
• Assist prospective residents by checking inventory and showing homes.
• Process rental applications and lease-related documents as directed by management.

Skills

Customer service

Communication skills

Problem solving

MS Office

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Overview

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)
• Assists prospective residents by checking the status of Sun Homes inventory (Essential)
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
• Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
• Assists with planning and coordinating resident relations events and activities within the community
• Maintains records and files in accordance with the Operations Manual
• Completes new move-in incentive requests for non-Sun Homes deals
• Other duties as assigned

Requirements

• High School Diploma or GED (Required)
• 1 year in in a sales coordinator or in another administrative position (Required)
• Strong customer service skills
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

Benefits

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

$16 per hour