Sales Coordinator

Paycom; Dunmore (Lackawanna County); On-site; USD 52,000 - 78,000; Full time

Job summary

Paycom in the United States seeks a Sales Coordinator to support the Truck Sales Department with administrative and operational tasks. You will ensure accurate sales documentation, maintain vehicle inventories, and coordinate communication between departments, customers, and external partners.

Responsibilities include processing warranties, uploading photos in Arcadium, coordinating deliveries and invoicing, and generating daily sales reports while maintaining records for floorplan and licensing.

Qualifications

• Proficient in high-volume data entry.
• Exceptional attention to detail and accuracy.
• Strong oral and written communication skills.

Responsibilities

• Provide administrative and operational support to the Truck Sales Department.
• Maintain Heavy and Medium Duty inventory.
• Process warranty-related paperwork, including used truck aftermarket warranties.
• Maintain truck sales inventory in Arcadium, including uploading photos.
• Coordinate and schedule drivers for transportation of truck sales units.
• Prepare all required documents prior to delivery of new or used vehicles, including bill of sale, sales tax, title documents, and warranties.
• Prepare vehicle sales invoices and payoff requests for trade-in units.
• Generate daily truck sales reports and weekly reports.

Skills

Data entry

Attention to detail

Communication skills

Independent work

Team collaboration

Data analysis

Tools

Arcadium

NHTSA

SIR

Job description

The Sales Coordinator is responsible for providing administrative and operational support to the Truck Sales Department. This role ensures the accuracy of sales documentation, maintains vehicle inventory records, and coordinates communication between departments, customers, and external partners.Maintain Heavy and Medium Duty inventory.Process all warranty-related paperwork, including used truck aftermarket warranties.Maintain truck sales inventory in Arcadium, including uploading current photos.Verify all wholesale and auction units are properly marked in Arcadium.Coordinate and schedule drivers for transportation of truck sales units.Coordinate service needs on assets with the Service Department (e.g., New Truck PDI, Used Truck inspection).Manage customer dealership visits and phone inquiries in the absence of a Sales Representative.Coordinate vehicle sales, including invoice and document completion, confirming readiness for delivery, and assisting customers.Verify trade payoffs and obtain title copies.Prepare all required documents prior to delivery of new or used vehicles, including bill of sale, sales tax, title documents, and warranties.Prepare vehicle sales invoices, payoff requests for trade-in units, and extended warranty registrations.Handle the closing of all truck deals, including licensing, title application, payment, and documentation requirements.Prepare truck deals for the Accounting Department.Maintain truck files and submit new/used trucks to floorplan as required.Communicate with other departments regarding truck delivery issues.Generate daily truck sales reports and R029 weekly reports.Obtain new and used vehicle recall information from NHTSA and SIR upon inventory entry and prior to sale.Manage stock transfers of equipment within the dealer group.Code all truck sales-related invoices.Communicate with body companies regarding delivery, production schedules, and pickup of completed assets.Maintain bailment agreements and insurance with all body companies.Conduct monthly physical inventory and report to the Home Office.Collect tax-exempt forms from customers and provide appropriate documentation.Contact customers as needed to collect on accounts.Maintain complete credit files on all active accounts.Maintain relationships with retail finance resources (active and prospective).Coordinate and cooperate with all functional and staff managers.Report year-end requirements to the Home Office.Ensure all dealership licenses and dealer plates remain current.Perform title and registration duties.Maintain Red Flag and Safeguard policies and training compliance.Obtain active motor carrier numbers from customers for sales tax purposes.Verify customer driver’s licenses through PennDOT.Manage outside title work for customer base.Ensure safe keeping of vehicle titles and MSOs in compliance with PennDOT and federal requirements.Maintain valid Notary license and applicable certification training.Proficient in high-volume data entry.Strong computer proficiency.Exceptional attention to detail and accuracy in work performed.Strong oral and written communication skills with ability to interact effectively in person, by phone, or through other means.Ability to define problems, collect data, establish facts, and draw valid conclusions.Ability to process data for management analysis.Strong common-sense reasoning and ability to follow detailed instructions.Ability to work independently, completing assignments within provided parameters.Demonstrated ability to interact well with others and contribute to a team environment.Willingness to attend training classes as required.Consistent compliance with company policies and procedures.Reliable attendance and ability to work scheduled hours.Adherence to all company safety guidelines.