Sales Coordinator

Brightview Senior Living; Crofton (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plans

Tuition reimbursement

Employee assistance programs

Job summary

Brightview Senior Living in Crofton, MD is seeking an Administrative Assistant to support move-ins, collateral management, and front-desk responsibilities. You will coordinate paperwork, maintain CRM records, and assist the sales team while engaging with residents, families, and referral sources.

The role requires strong MS Office skills, excellent communication, and a proactive, organized approach in a fast-paced environment. Competitive benefits and growth opportunities are offered.

Qualifications

• Two years' administrative or front-desk customer service experience in a fast-paced environment.
• Strong MS Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent written and verbal communication in English.

Responsibilities

• Coordinate the move-in process for new residents, including collecting paperwork and liaising with residents, families, community staff, and third parties.
• Prepare, update, and maintain collateral materials such as brochures and move-in packets; monitor and reorder supplies.
• Plan and support marketing events to promote Brightview, educate referral sources, and drive community traffic.
• Ensure model apartments are clean, organized, and show-ready at all times.
• Collaborate with the Business Office Director to process deposits, monthly fees, and vendor invoices accurately and timely.
• Maintain CRM data with timely and detailed updates.
• Greet prospective residents and families, respond to inquiries, and conduct personal visits as needed.
• Provide administrative support to the sales team and participate in required training sessions.
• Perform other duties as assigned.

Skills

MS Office

Excel

Word

PowerPoint

Outlook

Job description

About Us

Overview

Put your organizational skills to excellent use at Brightview Senior Living!

Responsibilities

• Coordinate the move-in process for new residents, which includes collecting all paperwork in a timely manner and serving as liaison between residents, families, community associates, and a variety of third parties such as moving companies.
• Prepare, update, and maintain collateral materials such as sales brochures and new resident move-in packets; monitor collateral material supplies and update and/or reorder as needed.
• Participate in the planning and execution of marketing events to promote the Brightview brand, educate referral sources, and drive traffic to the community.
• Ensure that model apartments are well maintained and ready to show at all times.
• Work closely with the Business Office Director to ensure that deposits, monthly services fees for new residents and invoices from vendors are processed timely and properly.
• Maintain data in the CRM (lead management system), ensuring that appropriate information is updated timely and in appropriate detail.
• Greet prospective residents and families to the community; respond to inquiries, support lead nurturing, and conduct personal visits as needed.
• Provide administrative support to the sales team.
• Participate in and attend all required in-service training and education programs as scheduled.
• Other duties as assigned.

Salary Range

USD $18.50 - USD $21.25 /Hr.

Compensation Disclosure

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

Qualifications

• Minimum of two years' administrative or face-to-face customer service experience in a fast paced, environment.
• Advanced skills in MS Office products including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
• Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and commitment to deadlines.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of individuals and groups.
• Exceptional attention to detail and accuracy in a fast-paced environment.
• Positive attitude, enthusiasm and energy.

Why work at Brightview?

Discover the Brightview Senior Living Difference!

1. Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.

2. Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.

3. Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well-being every day.

4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employee assistance programs and many more benefits that prioritize your well-being.

5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.

Equal Opportunity Employer

At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.