Sales Coordinator

Brightview Senior Living, LLC; Crofton (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plans

Tuition reimbursement

Employee assistance program

Job summary

Brightview Senior Living, LLC is seeking an administrative coordinator to support the sales team and coordinate move-in processes for new residents. This role involves preparing collateral, updating the CRM, and assisting with marketing events.

You will greet prospects, respond to inquiries, and provide essential administrative support while maintaining accurate records and deadlines. Strong MS Office skills and excellent communication are required.

Qualifications

• Minimum of two years’ administrative or face-to-face customer service experience in a fast-paced environment.
• Advanced MS Office skills including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
• Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and meeting deadlines.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills to connect with diverse individuals and groups in English.
• Exceptional attention to detail and accuracy in a fast-paced environment.
• Positive attitude, enthusiasm and energy.

Responsibilities

• Coordinate the move-in process for new residents, collecting paperwork and serving as liaison among residents, families, community staff and third parties.
• Prepare, update and maintain collateral materials and monitor supplies.
• Plan and execute marketing events to promote Brightview and drive traffic to the community.
• Ensure model apartments are clean and ready to show at all times.
• Work with the Business Office Director on deposits, fees and vendor invoices.
• Maintain CRM data with timely and appropriate detail.
• Greet prospects and families, respond to inquiries and support lead nurturing.
• Provide administrative support to the sales team.
• Attend in-service training and education programs as scheduled.
• Other duties as assigned.

Skills

Customer service

Organization

Communication skills

Attention to detail

English fluency

Tools

MS Office Suite (Excel, Word, PowerPoint, Outlook)

Job description

About Us

Overview

Put your organizational skills to excellent use at Brightview Senior Living!

Responsibilities

• Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
• Coordinate the move-in process for new residents, which includes collecting all paperwork in a timely manner and serving as liaison between residents, families, community associates, and a variety of third parties such as moving companies.
• Prepare, update, and maintain collateral materials such as sales brochures and new resident move-in packets; monitor collateral material supplies and update and/or reorder as needed.
• Participate in the planning and execution of marketing events to promote the Brightview brand, educate referral sources, and drive traffic to the community.
• Ensure that model apartments are well maintained and ready to show at all times.
• Work closely with the Business Office Director to ensure that deposits, monthly services fees for new residents and invoices from vendors are processed timely and properly.
• Maintain data in the CRM (lead management system), ensuring that appropriate information is updated timely and in appropriate detail.
• Greet prospective residents and families to the community; respond to inquiries, support lead nurturing, and conduct personal visits as needed.
• Provide administrative support to the sales team.
• Participate in and attend all required in-service training and education programs as scheduled.
• Other duties as assigned.

Salary range

USD $18.50 - USD $21.25 /Hr.

Compensation Disclosure

The salary range mentioned above reflects the potential pay for this role and does not include bonuses or additional incentives (if applicable), nor does it include the value of our benefit program. Offers will consider factors like experience, qualifications, location, community size (if relevant), certifications/training, etc. Brightview regularly reviews and adjusts compensation ranges.

Qualifications

• Minimum of two years’ administrative or face-to-face customer service experience in a fast paced, environment.
• Advanced skills in MS Office products including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
• Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and commitment to deadlines.
• Excellent written communication skills including proper grammar and professional writing.
• Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of individuals and groups.
• Exceptional attention to detail and accuracy in a fast-paced environment.
• Positive attitude, enthusiasm and energy.

Why work at Brightview?

Discover the Brightview Senior Living Difference!

1. Dedicated to Excellence: We lead the industry with a passion for delivering top-notch services and groundbreaking care.

2. Embracing Community: Join a supportive and inclusive environment that prioritizes your professional growth, development and advancement.

3. Impactful Work: Make a meaningful difference in the lives of our seniors, contributing to their joy and well‑being every day.

4. Comprehensive Benefits: Enjoy competitive salaries, health, vision and dental insurance options, retirement plans, tuition reimbursement, employeeassistance programs and many more benefits that prioritize your well

5. A Place to Flourish: Embrace diversity, foster innovation, and access the tools and resources for personal and professional growth. Join our vibrant team at Brightview Senior Living and be valued as an integral part of our community.

Equal Opportunity Employer

At Brightview, we believe that diversity of thought, experience, perspective, and backgrounds makes us stronger. We welcome and celebrate all that makes us unique and we choose not to discriminate on the basis of race, color, creed, religion, sex, pregnancy, age, marital status, national origin, citizenship status, military status, physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or not related to the specific requirements of a particular role. We are, by choice and without question, an equal opportunity employer.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.