Sales Coordinator

River Valley Foods; City of Syracuse (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Life insurance

Disability insurance

Flexible PTO

Paid holidays

401(k) with company match

Roth IRA with company match

Employee Assistance Program (EAP)

Employee purchase program

Job summary

River Valley Holdings in Syracuse, NY is seeking a Sales Coordinator to support the Sales Team with administrative duties, reporting, and cross‑department collaboration. The role emphasizes timely resolutions and proactive communication within a fast-paced environment.

Responsibilities include generating reports, coordinating projects, handling vendor and account communications, and maintaining accurate item and vendor data.

Qualifications

• Must be at least 18 years old.
• Preferred candidate will have Associate degree with at least 2 years of Sales experience.
• Proven customer service skills and a proactive approach to problem solving.
• Strong organizational skills and attention to detail.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• The ability to adapt and demonstrate flexibility in managing numerous, competing priorities.
• A team player with high level of dedication and integrity.
• Excellent communication, collaboration and interpersonal skills.
• Ability to maintain and navigate records and databases.
• Ability to troubleshoot.
• Willingness to adapt.
• Ability to work well independently as well as in a group setting.

Responsibilities

• Plan, coordinate and complete concurrent and varied projects related to sales accounts and business initiatives with effective scheduling, follow through, overall project responsibility and final accountability for results.
• Respond to daily issues and requests that arise concerning sales accounts and business partners with expedience, an exceptional level of service and thorough follow through.
• Create, maintain, run and share reports, lists and databases according to a regular schedule and as requested.
• Initiate and ensure regular communication to HQ managers of relevant and critical account information, and create and update sales materials, forms and other resources as needed for HQ managers.
• Perform data entry, formatting and submission of cost change forms, new item forms, promo sheets, store audits and other requested materials as directed.
• Develop and apply a general understanding of the Sales Department operations.
• Cross-departmental collaboration to understand each other’s roles and functions within the system.
• Perform additional job duties as requested.
• Communicates new and discontinued items to Sales.
• Works to ensure vendor information and item information is accurate and updated.
• Point of contact for all sales requests relating to presell and special orders
• Managing work flow between the Sales and Purchasing Departments through Vendor Agreements, new item setups, etc.

Skills

Customer service

Problem solving

Organization

Multitasking

Flexibility

Teamwork

Communication

Interpersonal skills

Attention to detail

Education

Associate degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $21.00 To $25.00 Hourly

River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods, and Empire Valley distribute a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY.

Job Description

With the goal of delivering meaningful contributions to flawless customer service and sales growth, the Sales Coordinator supports the Sales Team by providing administrative support, timely and effective resolutions, merchant and vendor support and communication which enhances overall operations. An organized and detailed approach, which emphasizes proactive, polished communication and effective prioritization, exemplifies the qualities that lead to success in this role. This position will be in the Sales Department reporting to the Director of Sales.

Schedule

• Monday - Friday 8am - 4:30pm

Wages

• $21.00 - $25.00 per hour
• Plan, coordinate and complete concurrent and varied projects related to sales accounts and business initiatives with effective scheduling, follow through, overall project responsibility and final accountability for results.
• Respond to daily issues and requests that arise concerning sales accounts and business partners with expedience, an exceptional level of service and thorough follow through.
• Create, maintain, run and share reports, lists and databases according to a regular schedule and as requested
• Initiate and ensure regular communication to HQ managers of relevant and critical account information, and create and update sales materials, forms and other resources as needed for HQ managers
• Perform data entry, formatting and submission of cost change forms, new item forms, promo sheets, store audits and other requested materials as directed.
• Develop and apply a general understanding of the Sales Department operations.
• Cross-departmental collaboration to understand each other’s roles and functions within the system.
• Perform additional job duties as requested.
• Communicates new and discontinued items to Sales.
• Works to ensure vendor information and item information is accurate and updated.
• Point of contact for all sales requests relating to presell and special orders
• Managing work flow between the Sales and Purchasing Departments through Vendor Agreements, new item setups, etc.

Requirements and Qualifications

• Must be at least 18 years old. Preferred candidate will have Associate degree with at least 2 years of Sales experience.
• Proven customer service skills and a proactive approach to problem solving
• Strong organizational skills and attention to detail
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• The ability to adapt and demonstrate flexibility in managing numerous, competing priorities.
• A team player with high level of dedication and integrity.
• Excellent communication, collaboration and interpersonal skills
• Ability to maintain and navigate records and databases
• Ability to troubleshoot
• Willingness to adapt
• Ability to work well independently as well as in a group setting

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, Vision, Life, and Disability Insurance
• Flexible Paid Time Off
• Paid Holidays
• 401(k) & Roth IRA with company match
• Employee Assistance Program (EAP)
• Employee Purchase Program

River Valley Holdings is an Equal Opportunity Employer (EOE)