Sales Coordinator

Intersection Co.; Chicago (IL); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Intersection Co. seeks a Sales Coordinator to support the Client Success Team in our Chicago offices. This fast-paced role requires strong interpersonal and customer service skills, with a focus on aiding the Account Executives and Account Managers throughout the sales cycle.

You will learn Intersection’s media offerings, coordinate contracts and proposals, and drive efficient processes. The position emphasizes collaboration, accuracy, and timely delivery in a hybrid work environment.

Qualifications

• 1–2+ years in customer-facing roles such as customer success or account management.
• Experience in sales support within media/advertising.
• Strong attention to detail and accountability.
• Proficient in Adobe and Microsoft Office for RFPs.

Responsibilities

• Support Account Executives by generating and processing contracts, proposals, and presentations.
• Manage inventory requests, market avails, and media plans for executives.
• Create targeting maps and visuals for RFP responses.
• Handle invoicing and billing inquiries.
• Own the pre-sale lifecycle from market research to contract execution and artwork requests.
• Coordinate with internal teams to ensure a smooth client experience.

Skills

Customer service

Sales support

Interpersonal skills

Team collaboration

Education

Degree from accredited institution

Tools

Adobe

Microsoft Office

Job description

What is the Role?

Intersection is seeking an upbeat, energetic, and self-motivated Sales Coordinator to join the Client Success Team and work in one of our Central offices! This is a fast-paced, detail-oriented, and varied role that is perfect for someone who has experience in sales support within the media/advertising world. The ideal candidate will have outstanding interpersonal and customer service skills, have a drive to learn and the ability to perform sales support responsibilities and thrive within a team environment. Above all, this individual will provide full support to their Sales Account Executive(s), improve the sales cycles by aiding to activate new processes to ensure we live by “The Intersection Way” - maintaining a collaborative and consultative effort with our Clients.

What you will accomplish:

Within your first month:

• You will build strong relationships with your Manager, the Account Executives and Account Manager that they support
• You will onboard/train with one of the Client Success Sales Ambassadors
• You will take a deep dive into learning Intersections media and advertising offerings
• You will be a Mentee to other Sales Coordinators to learn the process and systems used within the sales support organization
• You will be exposed to all departments within Intersection and experience how they are part of the sales cycle

Within your first three-six months:

• You will be able to support your Account Executives/Account Managers by generating and processing contracts, proposals, and presentations that enable Intersection to scale rapidly
• You will gain exposure and have daily communication with our Clients/Agencies
• You will manage all inventory requests, inventory holds, market avails, media plans / proposals for your Account Executives/Account Managers book of business
• You will generate targeting maps and visuals for RFP responses
• You will handle invoicing requests / billing inquiries
• You will own the pre-sale lifecycle of a contract: initial market research to contract creation and execution, to artwork / specification requests, track production process
• You will research and document competitive requests
• Develop a reputation for being a solid resource and will develop the foundational knowledge of our business model and the various media products and assets
• You will be a “go-to” person who gets stuff done accurately and on time, whether it’s printing materials, setting up meetings with our clients, or building sales decks from scratch
• You will be communicating over email / by phone with internal resources (charting, ad ops, inventory, & account teams) and our Clients to ensure a smooth & positive customer service experience
• You will be a member of a great team at Intersection!

You’re a great fit for this role because:

• You have a degree from an Accredited Institution
• You have 1-2+ years relevant work experience in a customer-facing customer success, account management or strategic consulting organization
• You can multi-task a number of different items
• You enjoy collaborating with people to get work done, but know when to take ownership of a task
• You demonstrate a high level of accountability for both your work and the work of your team
• You have strong attention to detail and can spot and fix errors
• You work fast but thoughtfully, and make suggestions for efficiencies along the way
• You have knowledge of Adobe and Microsoft Office Suite and do not mind busy work utilizing these tools for RFPs

Total Cash compensation: $50,000 - $55,000

Hybrid Work Policy: Our team operates on a hybrid schedule to balance flexibility with face-to-face collaboration. We require all employees to be in the office every Tuesday, Wednesday and Thursday, with the flexibility to work remotely the remainder of the week.

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, religion, creed, color, national origin, nationality, citizenship status, ancestry, age, sex, marital status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, genetic predisposition or carrier status, military status/service, veteran status, mental or physical disability, and all other legally protected characteristics.