Sales Coordinator

Durex Industries, Inc.; Cary (IL); On-site; USD 63,000 - 72,000; Full time

Job summary

Chromalox is seeking a Sales Coordinator to provide critical support to the IEH Americas commercial sales and marketing teams. You will coordinate administrative tasks, assist the sales team, onboard new customers, manage communications, and produce reports to support sales strategy.

The role requires a Bachelor’s degree or equivalent and 5+ years of experience in sales operations or similar fields. You will work across cross-functional teams, using Microsoft Office and CRM systems to drive

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• 5+ years supporting business operations, sales, or commercial teams.
• Excellent organizational skills with attention to detail and accuracy.
• Strong interpersonal and communication across cross-functional teams.

Responsibilities

• Manage NDA and contract approval processes for timely execution.
• Oversee DOA processes ensuring governance and approval frameworks.
• Support internal audit activities with documentation and coordination.
• Coordinate and manage onsite customer visits for a professional experience.
• Assist in marketing support, lead management, and sales materials.

Skills

Organizational skills

Communication

Cross-functional collaboration

CRM experience

Microsoft Office proficiency

Education

Bachelor's Degree or equivalent

Tools

CRM or business systems

Microsoft Office

Job description

Sales CoordinatorComposed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.Join us as we continue to provide solutions to our customers and the world!

The Role:

As the Sales Coordinator, reporting to the Sales Director - Durex Industries, you will provide critical support to all functions for the IEH Americas commercial sales and marketing teams. The Sales Coordinator will be integral to activities that facilitate the successful sale of Durex products throughout the assigned territory. These activities will include administrative support, sales team support, customer relations and new customer onboarding, coordination of internal and external communications, metric reporting, marketing support, and contract management support.

Your Responsibilities:

Manage NDA and contract approval processes to ensure timely execution and compliance with company policiesOversee Delegation of Authority (DOA) processes, ensuring adherence to governance and approval frameworksSupport internal audit activities, including documentation preparation and cross-functional coordinationProvide intercompany coordination support to facilitate alignment and operational efficiency across business unitsLead customer and sustainability survey initiatives, including distribution, tracking, and reporting of resultsDevelop and maintain customer experience reporting, delivering insights to support continuous improvementSupport sales communication efforts, including preparation of memos, announcements, presentations, and broadcast messagingPartner with marketing to support case study development, event coordination, sales materials, branded apparel, and lead management effortsCollect, analyze, and distribute target market data to support sales strategy and pipeline developmentCoordinate and manage onsite customer visits to ensure a professional and seamless experienceFacilitate new customer onboarding processes, ensuring smooth transition and strong initial engagementProvide administrative and operational support to sales leadership as needed, contributing to overall team effectivenes

Requirements:

Education: Bachelor's Degree or equivalent combination of education and experienceExperience: 5+ years of experience supporting business operations, sales, or commercial teamsKnowledge, Skills, and Abilities:Excellent organizational skills with strong attention to detail and accuracyAbility to manage multiple projects simultaneously and adapt to shifting prioritiesStrong interpersonal and communication skills, with the ability to work effectively across cross-functional teamsProven ability to build relationships and influence stakeholders at various levelsDemonstrated business acumen with a proactive, solutions-oriented mindsetExperience supporting or working within structured processes (e.g., contracts, compliance, audit support)Strong analytical skills with the ability to compile, interpret, and present data and insightsExperience coordinating projects, events, or operational initiatives from planning through executionProficiency in Microsoft Office tools (Excel, PowerPoint, Word); experience with CRM or business systems preferred.

Pay Range: $63,308 - $71,500

At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.