Sales Consultant- Pre-Owned Center

Warren Henry Automobiles, Inc; Miami (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Warren Henry Automobiles, Inc. is seeking a Sales Consultant to build rapport with customers and assess their vehicle needs. You will demonstrate features, explain operation, and close sales by guiding buyers through the purchase process.

The role requires maintaining updated product knowledge and nurturing relationships with walk-in customers and referrals. Essential duties include greeting customers, qualifying buyers, describing options, computing prices, and handling records and promotions.

Qualifications

• Experience in direct sales and customer engagement.
• Ability to qualify buyers by understanding needs and matching to vehicles.
• Strong interpersonal skills and ability to explain features clearly.

Responsibilities

• Greet customers and ascertain wants or needs.
• Describe vehicle features and explain operation and care.
• Qualify buyers by understanding requirements and interests.
• Compute sales prices and process purchases.
• Maintain product knowledge to answer inquiries.
• Develop buyers by building rapport with walk-ins and referrals.
• Demonstrate vehicles through test drives and arrange orders.
• Maintain records related to sales and promotions.

Skills

Sales Ability

Active Listening

Ambition

Negotiation Skills

Assertiveness

Oral Communication

Presentation Skills

Customer Oriented

Energetic

Motivation

Goal Oriented

Job description

In this position incumbent will be highly motivated to reach sales goals. Sales Consultants build rapport with customers quickly by using their interpersonal and oral communication skills to ascertain the customers’ needs and desires and demonstrates characteristics, capabilities, and features of vehicles; and converts walk-in inquiries to buyers by closing sales.

ESSENTIAL FUNCTIONS

• Greet customers and ascertain what each customer wants or needs.
• Describe vehicle features and explain use, operation, and care to customers.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Compute sales prices and total purchases.
• Maintain updated on product knowledge to be able to answer customer inquiries.
• Develops buyers by maintaining rapport with previous customers; by greeting walk-in customers; meeting prospects at community activities; responding to inquiries; recommending sales campaigns and promotions.
• Maintain records related to sales.
• Demonstrate use, operation and features through test drives.
• Place special orders.
• Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Updates and maintains product knowledge by taking advantage of training whether voluntary or mandatory.

POSITION QUALIFICATIONS

• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Ambition - The drive to achieve personal advancement.
• Tenacious - Ability to hold steadfast and complete a goal.
• Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Presentation Skills - Ability to effectively present information publicly.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.