Sales Consultant - Full Time

CarMax; Milwaukie (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid training

Mentorship opportunities

Job summary

CarMax is seeking a Sales Consultant Trainee in Milwaukie, Oregon. This position is geared towards individuals with a passion for customer service, aiming to foster genuine relationships with customers. As part of this role, you will receive paid training to ensure you excel in auto sales, guiding clients through the entire buying process to ensure an exceptional experience. Responsibilities include assisting customers, delivering honest information, and maintaining a professional demeanor. Opportunities for growth within the company are also available.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through the entire process including test drives and financing.
• Deliver an exceptional customer experience by providing clear, honest information.
• Complete accurate documentation for all transactions.
• Collaborate with team members to meet customer needs.
• Maintain a professional, customer-first approach in every interaction.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements.

Skills

Sales or customer service experience in retail

Strong listening and communication skills

Self-motivation

Technology proficiency

Adaptability

Integrity and transparency

Willingness to learn

Job description

7285 - Clackamas - 13750 SE Johnson Road, Milwaukie, Oregon, 97222

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer‑first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Role Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer‑first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.