Sales Consultant - Full Time

CarMax; South Jordan (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid training

Mentorship program

Job summary

CarMax is seeking a Sales Consultant Trainee in South Jordan, Utah. In this role, you will be the foundation of a customer-first experience, building genuine relationships with customers and guiding them toward the right vehicle.

The position includes paid training, equipping you with the necessary tools to succeed in auto sales. Responsibilities include assisting customers with finding vehicles, guiding them through appraisals, and delivering exceptional service. Strong listening skills and a commitment to integrity are essential.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• High level of self-motivation and ability to work independently.
• Comfort with technology for processing transactions.

Responsibilities

• Assist customers in finding vehicles that fit their needs.
• Guide customers through appraisals, test drives, and financing.
• Deliver an exceptional experience by providing clear, honest information.

Skills

Sales or customer service experience

Strong listening and communication

Self-motivation

Comfort with technology

Ability to adapt in a fast-paced environment

Commitment to integrity and transparency

Willingness to learn and grow

Job description

7167 - Salt Lake City – 11213 S Jordan Gtwy, South Jordan, Utah, 84095

Position Overview

As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Equal Employment Opportunity Statement

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.