Sales Consultant - Full Time

CarMax Business Services; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

CarMax Business Services in New York is looking for a Sales Consultant who is dedicated to building customer relationships and assisting them in finding the right vehicle from a wide selection. This role provides a competitive wage during training, with an emphasis on customer service skills over auto sales experience. The company offers paid training, a personal mentor, and growth opportunities for those looking to advance their careers in a collaborative team environment.

Qualifications

• Sales and customer service experience, preferably in retail.
• Ability to listen to customers and understand their needs.
• Self-motivated with a strong desire to succeed.

Responsibilities

• Assist customers in selecting vehicles from CarMax inventory.
• Guide customers through the entire purchase process.
• Complete documentation to ensure smooth transactions.

Skills

Sales and customer service experience

Good listening skills

Strong customer focus

High level of self-motivation

Job description

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one.

What you will do – Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling; after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we’ll give you everything you need to be successful. Auto sales experience is not necessary – we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we’ll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.