Sales Consultant – Bilingual

Lincoln-Goldfinch Law; Austin (TX); Hybrid; USD 31,684 - 37,195; Full time

Job summary

Lincoln-Goldfinch Law is seeking an Immigration Sales Consultant – Bilingual in Austin, TX. In this hybrid full-time position, you will guide clients through consultations, ensuring their needs are met and onboarding processes are smooth.

The ideal candidate will possess strong sales acumen and empathy, coupled with 1-2 years of experience in Immigration Law. This role offers a dynamic work environment where you can convert leads into satisfied clients.

Qualifications

• Strong sales and closing skills.
• Experience with Immigration Law or legal services.
• Proven ability to manage lengthy client discussions.

Responsibilities

• Guide clients through legal service options in consultations.
• Document consultation details accurately.
• Process payments and create contracts.

Skills

Sales experience in law firm

Bilingual (English/Spanish)

Critical thinking

Interpersonal communication

Tech-savvy with CRM

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Payment processing software

Job description

Title: Immigration Sales Consultant – Bilingual
Location: Austin, TX (Hybrid)
Employment Type: Full-Time
Minimum Experience: Experienced
Compensation: $23-27/hr DOE

The role:

The Sales Consultant is responsible for guiding qualified leads through in-depth 1:1 consultations via phone, and/or video call, identifying their needs, and presenting the best service options to convert them into clients. This role requires strong sales acumen, empathy, and critical thinking to build trust, handle objections, and ensure a smooth onboarding process.

Operating in a fast-paced environment, the Sales Consultant must effectively track their consultations, update client records in the lead management system, and follow up on previous consultations to drive conversions. They will also handle contract creation and process initial payments using the firm’s payment platform.

The ideal person has a strong background in service-based sales within the legal industry, and possesses the adaptability and patience required for hour-long client discussions.

Position responsibilities:

• Conduct one-on-one consultations with potential clients via phone, Zoom, or in person, guiding them through available legal service options.
• Utilize a consultative sales approach to address client concerns and provide tailored solutions.
• Accurately document all consultation details in the lead management system.
• Create and present contracts, ensuring transparency in pricing and service details.
• Process initial payments using the firm’s payment platform.
• Maintain an organized schedule and ensure all assigned consultations are completed.
• Follow up with leads who have previously consulted but have not yet signed a contract.
• Work closely with the Sales Manager to optimize lead conversion strategies.
• Stay updated on the firm’s service offerings and legal industry trends.
• Maintain professionalism, patience, and empathy during lengthy consultations.

Mandatory requirements:

• Fully bilingual (English/Spanish)
• Experience in Immigration Law. If no immigration background, proven closing experience selling or handling legal services is required
• Strong sales and closing skills
• Comfortable being on the phone and/or video for long calls (45 min to 1 hr meetings)
• Professional, confident, and empathetic communicator
• High School diploma or equivalent.
• Bachelor’s degree preferred but not required.

Schedule:

• 40 hours per week, 5 days a week.
• Monday to Fridays from 9 am to 5:30 pm CST and Saturdays from 9 am to 3 pm CST
• Sunday and 1 weekday off (2 days off)
• Weekend coverage is required (Saturday only).

Qualifications

• Proven sales experience in a law firm, ideally within US immigration.
• 1-2 years of immigration law experience is required.
• Experience working with CRM or lead management software.
• Strong communication and interpersonal skills.
• High emotional intelligence and ability to build client trust.
• Critical thinking and problem-solving skills.
• Ability to manage lengthy client discussions with patience and professionalism.
• Tech-savvy with proficiency in CRM, lead management, and payment processing software.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, high-volume environment.

Physical Requirements:

This role may require prolonged periods of sitting, standing, or walking. Candidates should have the ability to communicate effectively, including speaking and hearing, as well as using their hands for tasks such as typing or handling materials. Limited lifting may also be required.

The qualifications listed reflect the minimum skills needed for the role. Reasonable accommodations will be made for individuals with disabilities. These qualifications serve as guidelines and should be considered with other job-related criteria.

We’re an Equal Employment Opportunity employer. We are committed to a diverse, joyous, and welcoming workplace free from discrimination and harassment. Every member of our team is responsible for treating clients and colleagues with kindness, professionalism, and dignity.