Sales Consultant

Victra - Verizon Authorized Retailer; Shelby (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision Insurance

401(k) Match

Tuition Reimbursement

Referral Bonus

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer in Shelby, NC is seeking a full-time Retail Sales Consultant. The role focuses on providing exceptional customer service and sales performance in a dynamic retail environment.

Ideal candidates will have a high school diploma, a passion for technology, and the ability to connect with guests. Benefits include paid training, premium health insurance, and career advancement opportunities.

Qualifications

• 1+ year of customer service experience in retail or sales.
• Ability to work evenings, weekends and holidays as needed.
• Must be at least 18 years old.

Responsibilities

• Achieve and exceed monthly sales goals.
• Provide exceptional customer service and solutions.
• Assist with merchandising and operational tasks.

Skills

Customer Service

Sales Skills

Communication

Education

High school diploma or GED

Job description

What You Will Be Doing

As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will:

• Achieve and exceed monthly sales goals.
• Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolution to issues.
• Be a passionate guest advocate with the desire to be yourself when connecting.
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Foster a competitive drive and ability to succeed in a fast‑paced sales environment.
• Assist with merchandising and operational functions.

What We're Looking For

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

All Sales Consultants must attend and complete a four‑day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer‑based training will be required throughout your employment with Victra.

Benefits

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401(k) Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.