Overview
Sales Consultant role at OneWater Marine. The ideal candidate will be passionate about delighting customers and achieving or exceeding volume and margin sales goals by assisting customers throughout the sales process using the defined sales process.
Responsibilities
- Greeting and engage with walk-in customers, phone inquiries and online leads utilizing OneWater sales tools such as CRM. Develop relationships with customers by understanding their needs.
- Professionally present products to customers and prospects, including reviewing the features and benefits.
- Manage the sales process from start to finish including presentations, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals. Partner with business manager for finance requirements/needs.
- Close sales and meet and/or exceed sales goals (monthly and annual).
- Maintain an understanding of products being offered at stores including boat models, brands, features and accessories. Stay updated on industry trends and innovations.
- Provide post-sale support, ensuring customer satisfaction and addressing any questions or concerns. Promote repeat business by actively following up with past clients.
- Attend sales meetings. Actively participate in boat shows, store and off-site sales and customer events.
- Complete and maintain all necessary paperwork used/needed throughout the sales process.
- All other duties as assigned.
Qualifications / Requirements
- High school diploma or equivalent.
- Proficient in Microsoft Office and CRM software (Salesforce or similar platforms).
- Prior experience in marine sales is a plus.
- Solid understanding of marine products, accessories, and boating trends is preferred.
Physical Demands
Describe environmental and physical demands as applicable to the position in accordance with internal policies.
Work Environment
Environmental and physical demand descriptions are provided in accordance with company policy and may be updated as needed.