Sales Consultant

Marinemax; Pensacola (FL); On-site; USD 40,000 - 95,000; Full time

Job summary

MarineMax is seeking a Sales Consultant to promote the advantages of its products and position the company in the marketplace. The role focuses on selling new and used boats while exceeding customer expectations and fostering lasting relationships.

Key duties include showing boats, following the sales process, accurate pricing, financing coordination, and coordinating delivery. The position emphasizes customer events and active participation in boat shows to drive growth.

Responsibilities

• Enthusiastically embrace MarineMax values and pursue sales opportunities.
• Establish and maintain long-term relationships with customers before and after the sale.
• Acquire full knowledge of the product line and features for demonstration.
• Show products in showroom and at displays, and demonstrate boats on the water.
• Follow the sales process, prospect new customers, and follow up with leads.
• Input and maintain customer data in the IDS system and use it to drive sales.
• Accurately quote sales price, taxes, trade‑in, and licensing; coordinate financing needs.
• Project a professional image and oversee delivery of each unit sold.
• Introduce customers to the dealership team and support service promotions.
• Lead and support customer events and participate in boat shows.

Skills

Customer service

Sales

Prospecting

Product knowledge

Relationship building

Communication

Job description

OVERVIEW:

The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer’s expectations.

KEY TASKS:

• Enthusiastically embrace the MarineMax values
• Establishes and maintains good long‑term relationships with customers before and after the sale.
• Develop long‐term relationships with customers
• Acquire full knowledge of complete product line, features and accessories available for purchase
• Shows product in the showroom, at off‑site displays or shows, and demonstrates boats on the water
• Follows the MarineMax sales process to improve selling skills, including prospecting for new customers and follow‑up on customers previously contacted.
• Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales.
• Accurately computes and quotes sales price, including tax, trade‑in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase
• Project a professional and knowledgeable image at all times
• Oversee the delivery of each unit sold
• Introduce customers to the dealership team to emphasize the quality and efficiency of dealership’s service operations
• Professionally lead and support customer events including Getaways
• Actively participate in boat shows and other off‑site promotions
• Demonstrate basic Seamanship skills
• Successfully complete all required training programs including Brainshark modules.
• Other duties as directed

KEY RESULT AREAS:

• Internal/external customer service orientation
• Achieve weekly, monthly and/or quarterly sales goals
• Achieve number of units sold targets
• Achieve total sales dollars (volume) and gross profit goals
• Timeliness/accuracy of paperwork
• Timeliness/completeness of delivery
• Consistent customer follow‑up/prospecting