Sales Consultant

Skipperbud; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

MarineMax in Madison, WI is seeking a Sales Consultant to promote new and used boats and deliver exceptional customer service. The role emphasizes building long-term relationships with customers before and after the sale, presenting the full product line, and guiding buyers through financing and delivery processes.

Ideal candidates will demonstrate product knowledge, participate in shows and events, and uphold MarineMax values while delivering a high-quality customer experience.

Responsibilities

• Establishes and maintains good long-term relationships with customers before and after the sale.
• Develop long-term relationships with customers.
• Acquire full knowledge of complete product line, features and accessories for purchase.
• Demonstrates boats in showroom and at displays or shows; demonstrates boats on the water.
• Follows the MarineMax sales process to prospect new customers and follow up with prospects.
• Diligently inputs customer data into the IDS system and uses it to generate sales.
• Quoting sales price including tax, trade-in, and license; works with Business Manager on financing requirements.
• Oversees delivery of each unit sold and introduces customers to the dealership team for service operations.
• Lead and support customer events including Getaways and participate in boat shows and off-site promotions.
• Demonstrate basic seamanship skills and complete required Brainshark training.

Job description

OVERVIEW:

The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer's expectations.

KEY TASKS:

• Enthusiastically embrace the MarineMax values
• Establishes and maintains good long-term relationships with customers before and after the sale.
• Develop long-term relationships with customers
• Acquire full knowledge of complete product line, features and accessories available for purchase
• Shows product in the showroom, at off-site displays or shows, and demonstrates boats on the water
• Follows the MarineMax sales process to improve selling skills, including prospecting for new customers and follow-up on customers previously contacted.
• Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales.
• Accurately computes and quotes sales price, including tax, trade-in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase
• Project a professional and knowledgeable image at all times
• Oversee the delivery of each unit sold
• Introduce customers to the dealership team to emphasize the quality and efficiency of dealership's service operations
• Professionally lead and support customer events including Getaways
• Actively participate in boat shows and other off-site promotions
• Demonstrate basic Seamanship skills
• Successfully complete all required training programs including Brainshark modules.
• Other duties as directed

KEY RESULT AREAS:

• Internal/external customer service orientation
• Achieve weekly, monthly and/or quarterly sales goals
• Achieve number of units sold targets
• Achieve total sales dollars (volume) and gross profit goals
• Timeliness/accuracy of paperwork
• Timeliness/completeness of delivery

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.