Sales Commercial Projects Manager

SendCutSend

United States

Remote

USD 85,000 - 115,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition reimbursement

Parental leave

Job summary

SendCutSend is seeking a Sales Commercial Projects Manager to coordinate complex customer projects across Sales, Production, Logistics, Purchasing, and vendors. You will track timelines, secure approvals, and ensure resources are available while keeping projects on schedule.

This role emphasizes cross-functional collaboration without overriding Production’s technical authority and supports remote operations across the U.S.

Qualifications

3+ years of experience coordinating projects with multiple stakeholders and deadlines.
Strong organizational and prioritization skills with the ability to manage multiple projects.
Proven follow-through and accountability to own open items until resolved.
Experience coordinating complex projects across internal departments and external vendors.
Comfort handling project financials, vendor quotes, and costs with accuracy.
Excellent written and verbal communication and professional demeanor.
Ability to work autonomously in a fast-paced remote environment.
Proficiency with Google Workspace and Microsoft Office.
Willingness to learn manufacturing terminology and vendor capabilities.

Responsibilities

Coordinate complex customer projects from approval through production, processing, logistics, and delivery.
Serve as primary coordination point between Sales, Production, Logistics, Purchasing, and vendors.
Monitor schedules and proactively identify delays or risks; communicate changes promptly.
Provide complete project requirements, approvals, timelines, and documentation to Production teams.
Gather Production approvals for non-standard processes and ensure clear communication.
Aggregate quotes from outside vendors and create internal orders for approved services.
Coordinate materials, outside processing, packaging, freight, and other logistics.
Track vendor commitments, lead times, and deliverables; escalate issues affecting costs or schedule.
Provide visibility into quoted pricing vs execution costs for Sales leadership.
Maintain organized project records and communications for stakeholders.
Identify recurring customer requests and trends to inform process improvements.
Participate in project closeout and lessons-learned reviews.

Skills

Project coordination

Organizational skills

Communication

Cross-functional collaboration

Vendor management

Remote work

Problem solving

Autonomy

Tools

Google Workspace

Microsoft Office

Job description

Description

As the Sales Commercial Projects Manager, you will be responsible for coordinating complex customer projects that require additional planning, outside processing, cross-functional support, or Production approval. This role serves as the central point of coordination between Sales, Production, Logistics, Purchasing, and third-party vendors, keeping projects organized, properly supported, and on schedule. You will track timelines and dependencies, obtain required approvals and vendor quotes, coordinate material and logistics needs, communicate changes quickly, and provide Sales leadership with visibility into project status and execution costs. This role does not replace the technical authority of Production; it ensures the right people have the right information, approvals, and resources at the right time.

Job Type

Full-time

Description

Why SendCutSend?

SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of seven facilities located in Nevada, Kentucky, Texas, and Pennsylvania.

Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you!

What You’ll Do

Manage assigned in-house and outsourced customer projects from approval through production, outside processing, logistics, and delivery, maintaining clear timelines, milestones, dependencies, and next actions.
Serve as the primary coordination point between Sales, the Sales Manager, Production, Logistics, Purchasing, and third-party vendors for assigned projects.
Monitor project schedules and proactively identify delays, missing information, material constraints, vendor issues, or other risks; communicate changes promptly so Sales can manage customer expectations.
Ensure Production and supporting teams receive complete, organized project requirements, approvals, timelines, and relevant documentation with sufficient advance notice to plan and execute approved work effectively.
Gather required Production approvals for projects involving non-standard processes, capacity, materials, timelines, or other exceptions, and ensure approved work is clearly communicated to all affected teams.
Request and aggregate quotes from outside vendors and coordinate the creation of internal orders or purchasing requests associated with approved outside services.
Coordinate project requirements including materials, outside processing, packaging, crating, freight, and other logistics necessary to keep work moving at the required pace.
Track vendor commitments, lead times, and deliverables, following up as needed and escalating issues that may affect project cost, quality, or schedule.
Provide Sales leadership with visibility into quoted customer pricing compared with known or actual execution costs, including internal production requirements, outside vendor costs, materials, logistics, and other project-specific expenses.
Maintain organized project records, approvals, quotes, status updates, decisions, and relevant communications so stakeholders have a reliable source of current information.
Identify recurring customer requests, emerging verticals, capability gaps, and small process or operational limitations that repeatedly complicate or prevent sales; summarize these trends for the Sales Manager and Director of Sales and CX.
Participate in project closeout and lessons-learned reviews when appropriate, helping improve future quoting, planning, vendor selection, and execution.

Minimum Qualifications

3+ years of experience in project coordination, project management, operations, logistics, account support, vendor management, or a related role involving multiple stakeholders and deadlines.
Exceptional organizational and prioritization skills with the ability to manage multiple active projects, dependencies, and changing priorities simultaneously.
Demonstrated follow-through and personal accountability, with the ability to maintain ownership of open items until they are resolved.
Experience coordinating complex projects or customer requirements across multiple internal departments and/or external vendors, with responsibility for timelines, dependencies, follow-up, and issue resolution.
Comfort working with project financial information, including vendor quotes, purchasing requirements, project costs, pricing, or similar financial data, with strong attention to accuracy.
Strong written and verbal communication skills and a professional demeanor when working with internal teams, leadership, customers, and outside vendors.
Ability to work effectively across departments without direct authority over the individuals responsible for project tasks.
Sound judgment and the ability to identify incomplete information, anticipate potential problems, seek answers proactively, and elevate issues when appropriate.
Ability to work autonomously in a fast-paced remote environment and communicate effectively by phone, video conference, email, and internal messaging platforms.
Proficiency with Google Workspace and/or Microsoft Office, including spreadsheets, documents, email, calendars, and shared project information.
Ability and willingness to learn manufacturing terminology, technical concepts, internal production processes, and vendor capabilities.

Preferred Qualifications

Experience in manufacturing, production, supply chain, logistics, construction, engineering support, or another technical project environment.
Experience coordinating work performed by third-party vendors, subcontractors, or outside processors.
Experience tracking project costs, vendor quotes, purchasing requirements, or quoted-versus-actual project economics.
Experience working closely with Sales, Production, Operations, Engineering, Purchasing, or Logistics teams.
Experience supporting high-value, complex, or custom customer projects.

Essential Physical Requirements

Employee must establish and maintain a dedicated, safe, confidential, and ergonomic home workspace
Ability to sit and work at a computer for extended periods of time
Ability to use a computer, phone, and other standard office equipment for remote work
Ability to communicate effectively through video conferencing, phone, chat, and other remote collaboration tools

Work Environment

This role is a work from home position in a fast paced, collaborative environment that requires consistent communication, organization, and coordination across multiple remote teams

Please Note: Application review will begin on Tuesday, October 14th. This position may close at that time depending on applicant volume.

Benefits