Sales Coach - East Territory

Sonova AG; United States; Remote; USD 88,000 - 103,000; Full time

Benefits offered by this job

Travel opportunities (50%+ age)

Home office/remote work

Job summary

Sonova is seeking a Sales Coach for the East Territory, primarily home-office based with at least 50% travel across FL, GA, NY, NC, SC, and VA. You will develop and deliver high-impact training for Hearing Care Professionals, aligning with sales strategies and MEET patient journey standards.

Requirements include a Licensed Hearing Care Provider and active state license, 5+ years in hearing health, and strong coaching and CRM skills. Travel-ready and able to collaborate with regional leadership.

Qualifications

• Licensed Hearing Care Provider with active state license.
• Minimum 5 years in hearing health and multi-brand fittings.
• Experience with B2C sales and measurable outcomes.
• Knowledge of Sonova products and software.
• Familiar with LMS and CRM systems.

Responsibilities

• Develop and deliver high-impact sales training for HCPs.
• Lead workshops and remote/in-person sessions.
• Coach on customer sales journey and MEET patient journey.
• Travel at least 50% within East Territory.
• Collaborate with Directors to align programs with goals.

Skills

Presentation skills

Coaching

Interpersonal skills

Sales techniques

Motivation

B2C sales

CRM proficiency

MS Office

Education

Licensed Hearing Care Provider

Active state license

AUD/HIS preferred

Sales training

Regulatory knowledge

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Northeast, United States

Sales Coach - East Territory

165513

Job Title: Sales Coach

Position Location: Home Office/ A minimum of 50% travel

East Territory - FL, GA, NY, NC, SC, or VA

Salary: $88,000-103,000 annually

Bonus: 10% VCC annually

Position Summary

As a Sales Coach at AudioNova, you will play a crucial role in developing and delivering high-impact sales training to Hearing Care Professionals (HCPs) and Senior Hearing Care Professionals (Sr. HCPs). You will be recognized as a subject matter expert in coaching for improved performance, responsible for providing guidance on the customer sales journey, services, best practices within clinics, hearing health recommendations, and overall business strategies. You will work closely with the Director of Professional Services to deliver workshops, one-on-one training, and both in-person and remote sessions.

Your role at AudioNova

• Assess individual and team training needs through performance evaluations, surveys, and direct observations
• Collaborate with Regional Directors and Senior Directors to align training programs with company goals and sales strategies
• Develop and deliver sales training programs and reflection sessions that improve objection handling, product knowledge, value-based selling that will lead to improved sales productivity metrics: Help Rate, ASP and LCM
• Positively influences the productivity pacing of new hire HCPs
• Conduct post-training assessments and track improvement in key sales metrics
• Provide ongoing coaching and support to ensure continuous development and performance improvement
• Provide the highest standards of training by following audiological best practices and the MEET patient journey
• Travel throughout the territory ( A minimum of 50% travel ) providing in-person coaching and POD sessions

Education:

• Licensed Hearing Care Provider: HIS - Board certified preferred, or AUD
• Active and current state-specific license in good standing. License(s) must remain active, current and in good standing throughout tenure with AudioNova
• Additional professional training or development in sales techniques, motivational interviewing, coaching strategies, behavioral economics, industry-specific knowledge, family-centered care and leadership qualities are highly encouraged
• Familiarity with state specific and federal regulations related to hearing healthcare and sales practices
• Extensive knowledge of Sonova hearing care products, features and software and the ability to recommend the most innovative and appropriate options

Skills/Abilities:

• Excellent presentation, coaching, and interpersonal skills
• Strong knowledge of sales techniques and sales performance metrics, with proven experience and success with AudioNova sales approach and tools
• Strong ability to motivate and coach through actionable insights and measurable goals
• Experience in B2C sales
• Proficiency in clinical best practices and evaluation equipment, including real ear measurements
• Proficiency with CRMs, company SOPs, compliance and AudioNova values
• Proficiency in Microsoft Office Suite, Learning Management Systems (LMS), and sales enablement tools

Work Experience:

• Minimum 5 years relevant hearing health experience, selling and fitting multi-brand hearing aids
• Operated a successful business model, exceeded revenue goals, help rate, and ASP

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.