Sales Coach

MSH; Aventura (FL); Hybrid; USD 60,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading travel services company is seeking a Senior Talent Acquisition / HR Specialist for a hybrid role. The ideal candidate will have 5-10 years of experience in travel sales and a proven sales success record. Responsibilities include developing sales strategies, managing the sales team, and achieving departmental targets. Strong communication, team management, and organizational skills are essential. The role provides competitive compensation in Aventura, FL.

Qualifications

• 5 – 10 years of experience in travel industry sales.
• Demonstrated track record of sales success with a luxury travel company.

Responsibilities

• Develop sales strategies and reporting metrics to measure effectiveness.
• Manage administrative tasks and ensure timely completion.
• Direct the consumer sales team to achieve targets.
• Implement lead generation strategies for high conversion rates.

Skills

Effective people management and team building skills

Strong multi-tasking and organizational skills

Excellent written and verbal communication skills

Extraordinary Sales ability

Knowledge of world geography

Fluency in MS Office applications

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Senior Talent Acquisition / HR Specialist

HYBRID ROLE

• Develop sales strategies and use reporting metrics to measure, analyze and evaluate the effectiveness of the sales team.
• Drive team to achieve annual sales goals and be accountable to department target.
• Make recommendations for process, procedure, reporting and technology improvements.
• Manage administrative booking tasks are completed in a timely manner.
• Build and manage a high-functioning sales force to drive new revenue, liaising with Director of Consumer Sales to establish, grow and maintain the consumer sales channel.
• Maintain, Monitor, and track daily sales targets and outbound department daily targets, metrics, and goals with respect to but not limited to bookings, revenue, dials, and hours.
• Develop consumer sales strategy, goals, and budgets in collaboration with the department head.
• Execute strategy and measure results, providing management with monthly progress and goal reports, maintaining regular dialogue with senior management regarding consumer sales performance.
• Develop and maintain a high level of guest satisfaction for all direct sales channel bookings.
• Direct the team of consumer sales professionals and ensure they have leads and tools to achieve assigned targets.
• Maintain the sales process that reflects a high level of service for outbound sales professionals.
• Develop and implement lead generation and management strategies to ensure high conversion rates.
• Work closely with CRM team to continue growth and ease of use of lead generating software.
• Identify opportunities for increased performance and quality.
• Foster continued growth of department by exceeding set goals.
• Development and management of the first-in-class global sales training program, based on SSC selling model.
• Works collaboratively with various departments to develop and improve training with product knowledge and processes.
• Effectively train and advise local direct sales teams on new programs and initiatives rolling out at a company level.
• Support the department in any and all matters to reach goals.

Competency

Education: bachelor’s degree required or equivalent experience.

Experience:

• 5 – 10 years of experience in travel industry sales.
• Demonstrated track record of sales success required with a leading luxury travel company.

Skills/Qualifications:

• Effective people management and team building skills.
• Strong multi-tasking, organizational and problem-solving skills
• Ability to work in a high pressure, high stress environment.
• Excellent written and verbal communication skills
• Extraordinary Sales ability and superior customer service demeanor
• Excellent organizational skills, attention to detail and analytical skills required.
• Ability to work in a team environment.
• Knowledge of world geography
• Intermediate to advanced computer skills required (Microsoft Word, Excel and Power Point) and ability to quickly master new technologies.
• Experience in Direct/Consumer Sales Management.
• Excellent presentation skills.
• Self-motivated and results oriented.
• Fluency in MS Office applications, including Outlook, Word, PowerPoint, and Excel.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Training

• Industries

  Hospitality and Travel Arrangements

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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