Sales Cloud TPM: CRM Transformation & Integrations

Computer Task Group, Inc

Denver (CO)

On-site

USD 104,000 - 112,000

Full time

8 days ago

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Job summary

CTG is seeking a Salesforce Sales Cloud Technical Product Manager to lead end-to-end CRM transformation programs from Denver, CO. The role bridges business objectives with technical execution, coordinating cross-functional teams across Agile sprints and release cycles.

You will define roadmaps, write detailed user stories, and oversee data migrations and integrations to ensure scalable, secure Salesforce solutions. This 4-month engagement requires strong communication and delivery discipline.

Qualifications

3+ years in product management, technical program management, CRM delivery, or related tech role.
3+ years of hands-on experience with Salesforce platform, strong Sales Cloud expertise.
Proven experience leading large-scale Salesforce implementations and CRM transformation programs.
Strong understanding of Salesforce architecture, data model, security, integrations, APIs, and platform capabilities.
Experience managing Salesforce data migrations, including data mapping, transformation, validation, reconciliation, and cutover planning.
Strong experience with third-party integrations and enterprise integration patterns.
Experience working with Salesforce CPQ or other configure-price-quote solutions.
Strong understanding of Agile/Scrum methodologies and product development practices.
Experience writing detailed user stories, acceptance criteria, requirements, and product documentation.
Proven ability to manage multiple technical workstreams and cross-functional teams.
Strong analytical, problem-solving, organizational, and communication skills.
Ability to translate complex business requirements into clear technical requirements and actionable delivery plans.
Experience managing project risks, dependencies, budgets, timelines, and delivery metrics.

Responsibilities

Manage end-to-end delivery of Salesforce Sales Cloud programs, initiatives, and strategic product roadmaps.
Partner with Product Owners, Business Stakeholders, Solution Architects, and Enterprise Architects to define business requirements and translate into scalable technical solutions.
Coordinate engineering, architecture, QA, Salesforce admins, data, and integration teams across Agile sprints and release cycles.
Define and prioritize product backlogs, epics, features, and user stories based on business value and technical dependencies.
Write detailed user stories, acceptance criteria, functional requirements, and technical specifications.
Oversee Salesforce Sales Cloud implementations, enhancements, data migrations, and third-party application integrations.
Lead complex integration initiatives involving Salesforce APIs, middleware, enterprise applications, and external data platforms.
Support CPQ implementations and integrations, including requirements definition, solution validation, testing, and deployment coordination.
Partner with data teams to plan and execute customer and sales data migrations, including data mapping, cleansing, transformation, validation, and reconciliation.
Work closely with Salesforce Architects to ensure solutions follow Salesforce best practices, enterprise architecture standards, security requirements, and scalability guidelines.
Manage dependencies across Salesforce, engineering, infrastructure, security, data, and business teams.
Facilitate Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, demos, and retrospectives as appropriate.
Track delivery milestones, KPIs, risks, issues, dependencies, and overall program health.
Identify and mitigate project risks, remove delivery blockers, and elevate critical issues when necessary.
Coordinate system integration testing, user acceptance testing, defect resolution, release readiness, and production deployment.
Partner with business stakeholders to validate delivered functionality and ensure solutions meet defined business outcomes.
Develop release plans and coordinate Salesforce deployments across development, QA, UAT, and production environments.
Ensure appropriate change management, documentation, training, and operational readiness for new Salesforce capabilities.
Communicate program status, technical risks, decisions, and delivery progress to executive and senior leadership.
Continuously evaluate Salesforce capabilities and recommend improvements that increase sales productivity, automation, data quality, and user adoption.