Sales & Client Success Representative

UQUAL; Westminster (CO); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Paid training

PTO and holidays

Health insurance

Job summary

UQUAL in Westminster, CO is seeking a Sales & Client Success Representative who blends customer service excellence with consultative sales to drive retention and referrals in the homeownership journey.

You will build lasting client relationships, re-engage past clients, and meet performance goals to unlock uncapped commissions while contributing to company growth. This is an on-site role with paid training, PTO, holidays, and strong benefits.

Qualifications

• 3+ years in sales, client retention, account management, or high-touch customer service.
• Proficiency in Spanish highly preferred but not required.

Responsibilities

• Build lasting client relationships by delivering friendly, expert coaching and support.
• Drive retention and wins by re-engaging past clients and maximizing program value.
• Generate referrals organically by asking for and securing high-quality referrals and enrollments.
• Meet performance goals to unlock uncapped commissions and contribute to company growth.
• Outbound impact through targeted campaigns to reconnect with clients.

Skills

Customer service

Sales

Account management

Active listening

Education

High school diploma or equivalent

Job description

Start Date: August 3rd, 2026 (or flexible for the right candidate)

Location: In-office position in Westminster, Colorado (off I-25 & 120th)

Note: Remote applicants will ++not++be considered.

UQUAL is Great Place to Work Certified!

Based in Westminster, Colorado, Uqual is a local company dedicated to making homeownership accessible to our clients nation wide. We provide clients with the education, tools, and personalized support to confidently navigate the loan process and achieve their goals. We prioritize a positive culture with strong team camaraderie – because work is better when you’re surrounded by great people who work hard and celebrate together.

++If you LOVE to SELL, we’re looking for YOU!++

Compensation and Benefits:

Pay: $27/hr. Guaranteed bonus of $1,750/month for the first 6 months + $16/hour base (averaging $27/hour). Uncapped commissions with no limits on your earnings!

• Earning Potential: Average $60,000 – $75,000 annually; top performers earn $100,000-$125,000+.
• Paid training to get you up to speed quickly.
• 11 days PTO in year one + 6 paid holidays.
• 401(k) retirement plan.
• Comprehensive health coverage: Medical, dental, and vision with Cigna (including a 100% company-paid option).
• Company-paid short- and long-term disability + life insurance.
• Optional accident, critical illness, and hospital indemnity plans.
• Weekly company-sponsored lunches or breakfasts.
• Ongoing professional development (paid, on-the-job).
• Fun perks: Regular contests, rewards, cash bonuses, big prizes, and paid trips for outstanding performance.

Your Role:

As a Sales & Client Success Representative, you’ll be the trusted advisor for our clients—combining exceptional customer service with consultative sales to drive retention, referrals, and long-term success in their homeownership journey.

• Build Lasting Client Relationships: Deliver friendly, expert coaching and support throughout the loan readiness and home buying process, ensuring clients feel supported and achieve strong outcomes.
• Drive Retention & Wins: Proactively re-engage past clients, turn potential cancellations into loyal advocates, and maximize program value through persuasive, value-focused conversations.
• Generate Referrals Organically: Leverage every positive interaction to confidently ask for and secure high-quality referrals and new enrollments.
• Meet Performance Goals: Consistently hit retention, reactivation, and referral targets to unlock uncapped commissions while contributing to company growth.
• Outbound Impact: Lead targeted campaigns to reconnect with clients and help more families qualify for the loans they deserve.

What You’ll Bring:

• Proven success in roles that blend customer service excellence with sales/results (e.g., account management, client retention, inside sales, or consultative phone work).
• Excellent phone presence—friendly, professional, persuasive, and great at active listening and building rapport.
• Resilience, quick problem-solving, and a positive mindset that thrives in a performance-driven environment.
• Genuine passion for helping people achieve financial and homeownership goals.
• Strong computer skills and comfort with phone-based, office work.

Qualifications:

• 3+ years in sales, client retention, account management, or high-touch customer service.
• Proficiency in Spanish highly preferred but not required.
• High school diploma or equivalent.
• Ability to pass a background check and 10-panel drug screen (Colorado-friendly)
• Reliable commute to our Westminster, CO 80234 office (must be able to work fully on-site).