Sales/Clarical

Granite & Marble Products, Inc.; Tennessee; On-site; USD 32,000 - 46,000; Full time

Job summary

Granite & Marble Products, Inc. in Shelby County, TN, is hiring a full-time, on-site Sales/Clerical team member to greet walk-in and phone customers and support the sales group with quotes, order entry, and follow-up.

You will handle inquiries, prepare paperwork, maintain records, and coordinate information between customers, production, and installation teams, while organizing files, scheduling appointments, and assisting showroom needs to ensure a positive customer experience.

Qualifications

• Proven communication and customer service skills.
• Experience supporting sales management and training efforts.
• Strong administrative and clerical skills, including data entry and record-keeping.

Responsibilities

• Greet and assist walk-in and phone customers.
• Support Sales Management with quotes, order entry, and basic follow-up.
• Prepare and update paperwork, maintain accurate records, and coordinate information between customers, production, and installation teams.
• Organize files, schedule appointments, and assist with inventory or showroom needs.

Skills

Communication

Customer service

Sales skills

Data entry

Organization

Attention to detail

Multitasking

Education

High school diploma

Tools

CRM systems

Spreadsheet software

Job description

Company Description

Granite & Marble Products, Inc. (GMP) specializes in custom cultured marble bath fixtures, stone fabrication, and professional installation services. The company focuses on delivering high-quality, customized solutions for residential and commercial clients. Team members work closely with customers, contractors, and designers to support projects from selection through installation. GMP values reliability, attention to detail, and strong customer relationships as key drivers of its success. The work environment encourages collaboration and practical problem-solving to meet project timelines and quality standards.

Role Description

This is a full-time, on-site Sales/Clerical role located in Shelby County, TN. The individual in this role will greet and assist walk-in and phone customers, answer product and service questions, and support the sales team with quotes, order entry, and basic follow-up. Daily tasks include handling customer inquiries, preparing and updating paperwork, maintaining accurate records, and coordinating information between customers, production, and installation teams. The role also involves organizing files, scheduling appointments, and assisting with inventory or showroom needs as required. This position requires consistent, professional communication and a focus on delivering a positive customer experience.

Qualifications

• Strong Communication and Customer Service skills to interact effectively with clients, vendors, and team members.
• Sales skills with the ability to support Sales Management and Training efforts related to product offerings and processes.
• Basic administrative and clerical skills, including data entry, document handling, and record-keeping.
• Ability to work on-site full-time in Shelby County, TN, maintaining punctuality and reliability.
• Comfort with using computers, email, and office software (e.g., spreadsheets, basic CRM or order systems).
• Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
• Prior experience in sales, customer service, construction, or building materials is beneficial but not required.
• High school diploma or equivalent; additional education or training in business, sales, or office administration is a plus.