Sales Center Supervisor

Motion Industries; Muskogee (OK); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries in Muskogee, OK seeks a Sales Center Supervisor to oversee a team of customer service reps and ensure high-quality support for the sales force. Under limited supervision, you will plan and direct daily operations, manage inventory and cross-dock activities, and drive process improvements while maintaining safety and policy compliance.

You'll lead 5-10 direct reports, handle performance reviews, and participate in budgeting and cost controls.

Qualifications

• Bachelor's degree and 3–5 years related experience.
• Strong leadership and people-management abilities.
• Excellent analytical and mathematical skills.
• Financial acumen and attention to detail required.
• Reliable and well-organized professional.

Responsibilities

• Plans, directs, supervises, and evaluates workflow.
• Provides customer support including order processing and delivery date updates.
• Helps resolve order problems with customers and suppliers.
• Manages inventory levels and cross-dock activities.
• May hire and appraise staff; oversee multiple teams.
• Monitors safety and conducts performance reviews.
• Oversees budget and cost control responsibilities.

Skills

Leadership

Communication

People management

Analytical skills

Financial acumen

Attention to detail

Education

Bachelor's degree

Job description

Muskogee, OK, USA

Full time

SUMMARY: Under limited supervision, manages the Sales Center Customer Service Representatives, other similar employees, and their work. Develops, manages, and delivers support services to our sales force. Responsible for the day-to-day operations and supervision of a team of sales center customer service representatives.

JOB DUTIES

• FOR USE IN THE MARKET DISTRIBUTION CENTER SUPPORT ROLES ONLY
• Plans, directs, supervises, and evaluates work flow.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures.
• Manages Virtual inventory for sales office, including the weekly maintenance of inventory levels and cost differences.
• Responsible for all Inventory and Expense Pcard purchase activities and reconciliation in expense software.
• Coordinates work activities to achieve the volume expected to meet operational requirements.
• May make hiring decisions and conduct performance appraisals. May have responsibility for more than one team.
• May approve special price concessions, quotes, bid allowances, or adjustments.
• Assists customers and suppliers to resolve order problems.
• Manages daily incoming freight at cross docks for deliveries. Manages DOT compliance.
• Monitoring of Daily Management Review (DMR). Responsible for safety compliance and audit.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or the equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Leadership, communication, relationship and people management skills required
• Analytical and mathematic skills required
• Financial acumen required
• Reliability, organization and attention to detail required

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS:

None required.

SUPERVISORY RESPONSIBILITY:

5-10 Direct Reports

BUDGET RESPONSIBILITY:

Yes

COMPANY INFORMATION:

• options for healthcare coverage
• 401(k)
• tuition reimbursement
• vacation
• sick
• holiday pay

DISCLAIMER:

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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