Sales Center Sales Associate

Priority Dispatch Corp.; Hopkins (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Priority Dispatch Corp. in Hopkins, MN seeks a Sales Center Representative to assist walk-in and telephone customers with the selection and purchase of building materials. The role emphasizes excellent customer service, product knowledge, and accurate material estimates.

You will manage show room materials, enter orders, and coordinate with vendors and dispatch to ensure timely delivery. Qualifications include a High School Diploma or equivalent, 2–5 years in the lumber industry, and strong

Qualifications

• High School Diploma or equivalent required.
• 2–5 years in the building/lumber industry preferred.
• 2–5 years in customer service/sales in lumber industry preferred.
• Knowledge of building materials and methods required.
• Excellent communication skills (verbal, written, listening).
• Ability to read/interpret blueprints.

Responsibilities

• Greet walk-in customers and answer telephones.
• Recommend and advise on products and services.
• Enter material lists into computer.
• Process customer payments.
• Estimate materials and read blueprints.
• Follow up on orders and delivery times.
• Maintain showroom and literature.

Skills

Customer service

Communication

Blueprint reading

Problem solving

Computer literacy

Time management

Organizational skills

Education

High School Diploma or equivalent

2-year degree in construction technology (preferred)

Tools

Microsoft Office

Job description

POSITION/JOB TITLE: Sales Center Representative- Sales AssociateFLSA STATUS: Non-exempt LOCATION: HopkinsAA/EEO CODE: 4 (Sales Worker) COC /SOC: 485 / 414010IMMEDIATE SUPERVISOR: Sales Center ManagerPOSITION SUMMARY: Assist walk-in and telephone customers with the selection and purchase of building materials. Regular and reliable attendance is an essential function of this job.ESSENTIAL FUNCTIONS:Customer ServiceGreet walk-in customer and answer telephonesRecommend and provide advice on a variety of products and servicesEnter material list into computerSpecial order products from vendor catalogsProcess customer paymentEstimate MaterialsRead blueprintsDetermine material list from blueprintCalculate amount of materials neededEnter estimate into computerPrice specialty itemsCommunicationFollow-up with customer regarding items order for deliveryCommunicate with vendors regarding pricing, availability, and productsCommunicate with Dispatch regarding delivery timesShowroom/Display FloorPresent and demonstrate products throughout showroomUpdate and fill literature, products, and brochures throughout showroomContinuous ImprovementPromote and support Continuous Improvement initiatives; follow Standard work as it applies to your work area and functionsSeek input from team to identify process improvement opportunities and recommend solutionsCommitment to Standard Work and willingness to create a positive impactSafety and WellnesAssist other employees and departments as directed and neededIncrease knowledge and awareness of safety for yourself and others throughout the workplaceReport all safety concerns, hazards and incidentsFollow ergonomically correct standards in personal workspacePromote safety and wellness initiativesADDITIONAL RESPONSIBILITIES:Assist other employees and departments as directed and neededEDUCATION & EXPERIENCE:High School Diploma or equivalentMinimum of 2 year degree in construction technology preferred2 – 5 years in the building/lumber industry2 – 5 years customer service/sales in lumber industry preferredKNOWLEDGE, SKILLS & ABILITIES:Excellent customer service skillsKnowledge of building materials and methods requiredExcellent communication skills using verbal, written, and listening skillsAbility to read/interrupt blueprintsAbility to problem solve using analytical methods and details decisionsComputer literate (Microsoft, Word, Outlook, Data Entry, etc.)Ability to access and understand resources available within the industryExcellent organizational and time management skillsPHYSICAL DEMANDS:Ability to sit for extended periods of timeFrequent use of hands and wrist required for computer & telephone useENVIRONMENT & PHYSICAL WORKING CONDITIONS:Work indoors in Office/Desk settingOccasional work occurs in retail/showroom floorLICENSE(S) AND/OR CERTIFICATE(S): None required