OUTSIDE SALESMAN

Williams Lumber and Home Centers; High Falls (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Williams Lumber and Home Centers seeks a proactive Contractor Sales Associate to serve contractor customers at job sites and client locations in New York. The role focuses on growing sales and expanding the customer base through direct engagement and timely problem resolution.

You will regularly visit sites, coordinate with branch managers, maintain margins, and drive orders with add-on sales while adhering to safety and company policies. A valid NYS driver license is required.

Qualifications

• High School Diploma or GED; at least three years of sales experience in building materials or construction.
• Strong knowledge of lumber, building materials and the construction trade.
• Ability to read and present information clearly and communicate effectively.

Responsibilities

• Visit job sites and customer locations to provide convenient service for assigned accounts.
• Generate sales by staying informed on current and future projects with existing customers.
• Actively seek new customers to expand the customer base.
• Resolve customer complaints and related account issues promptly.
• Coordinate with other managers on account problems, material procurement, and delivery arrangements.
• Maintain acceptable gross margins to meet forecasts.
• Work independently, follow instructions, and complete tasks timely and accurately.
• Track sales activity with add-on opportunities, quotes, and orders.
• Coordinate returns and credits for incorrect orders.
• Attend training to stay current on industry trends and products.
• Operate a company vehicle safely and maintain a valid NYS driver license.
• Adhere to all company policies and security procedures.
• Assist in collecting past-due balances and report changes to management.
• Meet individual sales goals as defined by branch forecasts.
• Maintain call reports and submit them weekly to sales/branch management.

Skills

Sales

Customer service

Account management

Negotiation

Education

High School Diploma or GED

Job description

Summary: Under the supervision of the Contractor Sales Manager or Branch Manager, works directly with contractor customers at job sites and other customer locations. The goal of this position is to increase sales and gain additional customer base through direct sales efforts.
Essential Duties and Responsibilities to include but not limited to:

• Regularly visit job sites and customers at their business sites to offer convenient customer service to assigned accounts.
• Generate sales through existing customers by keeping abreast of current and future projects.
• Actively seeks new customers to increase customer base.
• Expedites solutions to customer complaints as well as related account problems.
• Coordinates efforts of other company managers to resolve account problems, material procurement, and delivery accommodations.
• Maintain an acceptable gross margin to forecast.
• Follow instructions, work without supervision, and complete assignments in a timely and accurate manner.
• Work productively; number of sales per day, add on sales, quotes to orders, suggestive selling, etc.
• Coordinate returns and credits for incorrectly ordered customer orders.
• Attend training and education seminars to keep up to date regarding industry changes and new products.
• Maintains and operates vehicle in a safe, legal manner.
• Maintain valid and clean NYS driver license.
• Adheres to all Company operational and security policies.
• Help collect past-due balances and communicate any negative/positive changes to existing accounts.
• Achieves individual sales goals as determined by Branch budget forecast.
• Meets Williams Lumber criteria for assigned accounts.
• Maintains call reports and hands them in weekly to sales or branch manager.

As with all other jobs other duties may be assigned. Management reserves the right to reassign an individual in this position to another position in the interest of efficient personnel utilization.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
High School Diploma or General Equivalency Diploma. At least three (3) years experience in sales, and strong knowledge of building materials, lumber, and the construction trade.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to associates of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, and percent and draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve problems and deal with a variety of situations where only limited standardizations exist.
Certifications, Licenses, Registrations
Valid driver license required to be maintained throughout position assignment as well as own transportation to and from locations. Forklift training and demonstrated continuing forklift operation competency required.
Physical Demands
The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is frequently required to use hands to finger, handle, or reach with hands and arms. The associate is frequently required to sit, stand, walk, hear, or talk. The associate is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The associate must frequently lift and / or move up to 25 pounds, regularly lift up to 50 pounds and occasionally lift up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the essential duties of this job, the associate may occasionally be exposed to outside weather conditions.