Sales & Catering Manager

Shawnee Park Lodge; Portsmouth (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO (after 1 year)

Complimentary stays at 10 Great Ohio L

Discounts on dining and retail

Job summary

Regency Hotel Management is seeking a Sales & Catering Manager for Shawnee Lodge & Conference Center in Ohio. Drive group sales across meetings, weddings, and social events, coordinating proposals, room blocks, and catering to deliver exceptional experiences in our 5,000+ sq ft of flexible space.

You will manage inquiries, create BEOs, and collaborate with operations to ensure flawless execution. A bachelor’s degree is preferred with 2+ years in hotel sales or catering, plus strong communication

Qualifications

• Bachelor's degree or higher preferred with hotel sales, catering, or event planning experience.
• Strong organization, multitasking, and customer service skills.
• Excellent communication, negotiation, and listening abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is desirable.
• Experience with sales/event systems (Delphi, StayNTouch) preferred.
• Flexible schedule to support business needs.

Responsibilities

• Manage group sales inquiries via phone, email, and in person.
• Develop proposals, contracts, and event plans for clients.
• Coordinate event details, including room blocks, space allocation, and catering needs.
• Create and distribute Banquet Event Orders (BEOs).
• Maintain accurate records in sales systems (Delphi/StayNTouch or similar).
• Monitor contracts, deposits, and event deadlines.
• Collaborate with operations teams to ensure seamless event execution.
• Attend event kickoffs to ensure quality and client satisfaction.
• Achieve sales goals, including prospecting and potential outside sales.
• Participate in forecasting, revenue discussions, and reporting.
• Cross-sell resort amenities.

Skills

Sales experience

Customer service

Communication

Organizational skills

Hospitality industry knowledge

Education

Bachelor's degree preferred

Tools

Delphi

StayNTouch

Microsoft Office

Job description

Overview

Join a high-performing sales team at Shawnee Lodge & Conference Center, located in one of Ohio's most scenic state parks. This role offers a unique work environment, competitive benefits, and quarterly performance-based incentives.

Position Summary

The Sales & Catering Manager is responsible for driving group sales and managing events from inquiry through execution. This includes corporate meetings, weddings, reunions, social events, and more across 5,000+ sq. ft. of flexible meeting space.

Key Responsibilities

• Manage group sales inquiries via phone, email, and in person
• Develop proposals, contracts, and event plans for clients
• Coordinate event details, including room blocks, space allocation, and catering needs
• Create and distribute Banquet Event Orders (BEOs)
• Maintain accurate records in sales systems (Delphi/StayNTouch or similar)
• Monitor contracts, deposits, and event deadlines
• Collaborate with operations teams to ensure seamless event execution
• Attend event kickoffs to ensure quality and client satisfaction
• Achieve sales goals, including prospecting and potential outside sales
• Participate in forecasting, revenue discussions, and reporting
• Cross-sell resort amenities

Qualifications

• Bachelor's degree preferred; minimum 2 years of hotel sales, catering, or event planning experience
• Strong organization, multitasking, and customer service skills
• Excellent communication, negotiation, and listening abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience with sales/event systems (Delphi, StayNTouch) preferred
• Flexible schedule to support business needs

Compensation & Benefits

• Full-time salaried position with quarterly incentives
• Health, dental, vision, life, and short-term disability insurance
• 401(k) plan
• PTO (after 1 year)
• Complimentary stays at 10 Great Ohio Lodges properties
• Discounts on dining and retail

About Us

At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.