Catering Manager

Whitetail Club; McCall (ID); On-site; USD 60,000 - 85,000; Full time

Job summary

Whitetail Club in McCall, Idaho is seeking a Catering Manager who thrives on building strong client relationships, coordinating events and delivering exceptional banquet experiences for Shore Lodge, Whitetail Club and The Cove.

You will lead site operations, plan menus, create BEOs, work with reservations and front desk, and ensure flawless execution from negotiation through billing.

Qualifications

• Lead by example and manage time efficiently while coordinating multiple events.
• Excellent client communication and attention to detail in event planning.
• Proven ability to work with a team and maintain high service standards.
• Strong organizational skills for scheduling, menus and billing.
• Ability to manage priorities with minimal supervision.

Responsibilities

• Take over handling of details of all contracted groups from sales team, group events, weddings, catering only, internal events.
• Book and coordinate all events involving banquets, transportation requests, recreation venues and meeting facilities.
• Work closely with reservations team and front desk staff on group lodging needs.
• Plan details of each booking with the client in a timely and professional manner.
• Create custom menus to meet the needs of the client being mindful of the efficient flow of other food service venues and departments within the resort.
• Effectively create detailed and accurate banquet event orders, event schedules and associated group resumes and distribute to all departments in a timely manner.
• Have all BEOs signed by client prior to distribution to all applicable departments.
• Review final rooming lists, make special notes for VIPs, arrange for amenities and ensure accurate billing arrangements have been set up.
• Perform frequent correspondence with clients and maintain on-site communication with client during their event.
• Ensure product and service level standards are met and are consistent and exceptional in quality.
• Monitor and work closely with banquet department to ensure the BEO specifications are executed as per contract.
• Become well versed in all resort operations to be able to assist at all times.

Skills

Time management

Multitasking

Client communication

Detail oriented

Team collaboration

Job description

WHO ARE WE?

They say if you are here, you are at a destination primed for meaningful experiences, it is equally a place for the active and adventure enthusiast or the relaxed and retreat-seeking individual. The surrounding mountains, lush forests, scenic Payette Lake and enduring waterways offer world-class adventures ready for taking. If this sounds like a place you want to grow your career, check us out… Our Catering Sales Manager is passionate about working as part of a team to deliver excellent events of all kinds to our guests.

Catering Manager Summary

Our Catering Manager loves booking, selling, planning and coordinating all banquets, recreation and meeting facilities within Shore Lodge, Whitetail Club and The Cove. This person successfully generates revenue by establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high. They conduct catering sales presentations and catering sales calls and ensure that our clients and their guests receive the product and level of service which meets our exceptional standards in quality.

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Job Type

Full-time

Description

WHO ARE WE?

They say if you are here, you are at a destination primed for meaningful experiences, it is equally a place for the active and adventure enthusiast or the relaxed and retreat-seeking individual. The surrounding mountains, lush forests, scenic Payette Lake and enduring waterways offer world-class adventures ready for taking. If this sounds like a place you want to grow your career, check us out… Our Catering Sales Manager is passionate about working as part of a team to deliver excellent events of all kinds to our guests.

Catering Manager Summary

Our Catering Manager loves booking, selling, planning and coordinating all banquets, recreation and meeting facilities within Shore Lodge, Whitetail Club and The Cove. This person successfully generates revenue by establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high. They conduct catering sales presentations and catering sales calls and ensure that our clients and their guests receive the product and level of service which meets our exceptional standards in quality.

About You

• You lead by example and are proud of your time management skills, you are a multi-tasking guru with the exceptional ability to be pulled off task and respond appropriately with follow up.
• You work with minimal supervision and prioritize your workload successfully juggling multiple priorities.
• You are acutely aware of the importance in effectively communicating client requests.
• Your clients say you are a trusted resource and an expert communicator with consistent attention to detail.
• Your team members enjoy working with you and see your positive contribution in their team environment and as such they remain highly energetic and enthusiastic.

What You Get To Do

• Take over handling of details of all contracted groups from sales team, group events, weddings, catering only, internal events.
• Book and coordinate all events involving banquets, transportation requests, recreation venues and meeting facilities.
• Work closely with reservations team and front desk staff on group lodging needs.
• Plan details of each booking with the client in a timely and professional manner.
• Create custom menus to meet the needs of the client being mindful of the efficient flow of other food service venues and departments within the resort.
• Effectively create detailed and accurate banquet event orders, event schedules and associated group resumes and distribute to all departments in a timely manner.
• Have all BEOs signed by client prior to distribution to all applicable departments.
• Review final rooming lists, make special notes for VIPs, arrange for amenities and ensure accurate billing arrangements have been set up.
• Perform frequent correspondence with clients and maintain on-site communication with client during their event.
• Ensure product and service level standards are met and are consistent and exceptional in quality.
• Monitor and work closely with banquet department to ensure the BEO specifications are executed as per contract.
• Become well versed in all resort operations to be able to assist at all times.