Sales & Business Development Manager - Precious Metals Recycling & Refining

Heraeus; Santa Fe Springs (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Heraeus is seeking a Manager, Sales – Recycling & Refining in Santa Fe Springs, CA. This experienced commercial role drives growth via new material streams, strategic account管理, and cross‑functional leadership across refining, operations, and logistics.

You will develop annual and multi‑year commercial strategies, build executive relationships, and negotiate terms, pricing, and contracts. A strong background in B2B sales and precious‑metals markets is essential.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5+ years in B2B sales, commercial management, or business development.
• Proven record of managing complex customer relationships and opportunities.
• Experience creating sales strategies, forecasts, and growth initiatives.
• Strong negotiation and relationship-management skills.

Responsibilities

• Develop and execute annual and multi-year commercial strategies for Recycling & Refining in NA.
• Drive growth by acquiring new material streams and expanding existing relationships.
• Create sales plans, forecasts, territory plans, and revenue targets.
• Serve as primary commercial contact for strategic accounts and build executive relationships.
• Analyze customer needs, material streams, and commercial requirements to identify growth opportunities.
• Lead commercial discussions on terms, pricing, logistics, and contracts within limits.
• Identify new sources of precious-metal-bearing materials from manufacturers, recyclers, and related orgs.
• Collaborate with Refining, Laboratory, Operations, and Logistics to assess value and requirements.
• Monitor markets, trends, and competitive activity to recommend responses.
• Coordinate cross-functional resources to meet commitments while balancing profitability.

Skills

Strategic account management

Negotiation

Relationship management

Financial analysis

Market intelligence

Cross-functional collaboration

Business development

Leadership without direct reporting

Forecasting and planning

Education

Bachelor’s degree in Business Administration, Marketing, Finance, Engineering, Chemistry, Metallurgy, Supply Chain, or related

Tools

CRM systems

Microsoft Excel

PowerPoint

Microsoft Dynamics / Salesforce

Job description

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Sales & Business Development Manager - Precious Metals Recycling & Refining

Date: Sep 16, 2026

Location: Santa Fe Springs – California, US, 90670

Company: Heraeus

Location Santa Fe Springs – California

Permanent

Full Time

About the role

Heraeus Precious Metals is seeking a Manager, Sales – Recycling & Refining to drive profitable growth across the North American Recycling & Refining business. This role is responsible for sourcing precious-metal-bearing materials, expanding strategic customer relationships, developing new business opportunities, and managing the commercial activities associated with recycling and refining.

The successful candidate will develop and execute commercial strategies, evaluate market and competitive conditions, negotiate customer arrangements, and work closely with Refining, Operations, Laboratory, Logistics, Finance, Risk, Quality, Regulatory Compliance, and global commercial teams. The role combines strategic account management, business development, material sourcing, market intelligence, and commercial leadership.

This is an experienced commercial role with significant influence on material volumes, revenue, profitability, customer retention, and long-term business growth. The position does not have direct people-management responsibility but leads through customer ownership, commercial accountability, and cross-functional collaboration.

What you’ll do

Develop and execute annual and multi-year commercial strategies for the Recycling & Refining business in alignment with Heraeus strategic objectives.

Drive profitable growth by acquiring new precious-metal-bearing material streams and expanding existing customer relationships.

Develop sales plans, forecasts, territory strategies, customer growth plans, and commercial objectives, and deliver against agreed revenue, volume, profitability, retention, and business-development goals.

Serve as the primary commercial contact for assigned strategic accounts and build long‑term relationships with customer decision‑makers, including executive‑level contacts.

Understand customers’ material streams, processing activities, supply chains, business objectives, and commercial requirements to identify opportunities for increased sourcing and account growth.

Lead and negotiate commercial discussions involving material specifications, pricing, settlement terms, logistics, assay requirements, payment terms, contracts, and service offerings within established authorization limits.

Identify, evaluate, and develop new sources of precious‑metal-bearing materials from manufacturers, industrial companies, recyclers, collectors, brokers, and other relevant organizations.

Work with Refining, Laboratory, Operations, Technical, and Logistics teams to assess material characteristics, recoverability, processing requirements, analytical needs, logistics, and overall business value.

Monitor precious‑metal markets, recycling and refining trends, customer industries, technology developments, competitive activity, and emerging material streams to identify opportunities and recommend commercial responses.

Analyze revenue, profitability, material volumes, customer economics, pipeline activity, anticipated material flows, and forecasts; identify performance gaps and develop corrective actions with business leadership.

Coordinate cross‑functional resources to deliver customer commitments, resolve complex issues, and balance customer requirements with refining capabilities, processing capacity, quality, logistics, risk, compliance, and profitability objectives.

Conduct commercial activities in accordance with Heraeus policies, Code of Conduct, applicable laws and regulations, customer and material acceptance requirements, Anti‑Money Laundering expectations, precious‑metals accountability standards, and other applicable compliance obligations.

Requirements

Required Qualifications

Bachelor’s degree in Business Administration, Marketing, Finance, Engineering, Chemistry, Metallurgy, Supply Chain, or a related discipline.

At least five years of progressive experience in B2B sales, commercial management, strategic account management, business development, material sourcing, or a related field.

Demonstrated experience managing complex customer relationships and commercial opportunities.

Experience developing sales strategies, forecasts, business plans, and customer growth initiatives.

Strong commercial and business acumen, including the ability to evaluate customer and material economics.

Strong negotiation, consultative selling, presentation, written communication, and relationship‑management skills.

Ability to analyze complex business situations, make sound recommendations, and solve non‑routine problems.

Ability to influence and lead through collaboration without direct reporting authority.

Strong organizational and project‑management skills, with the ability to manage multiple priorities and competing objectives.

Proficiency with Microsoft Excel, PowerPoint, Word, CRM systems, and other standard business applications.

Preferred Qualifications

Experience in precious metals, recycling, refining, specialty chemicals, industrial manufacturing, engineered materials, mining, metals processing, or a related industry.

Experience working with precious‑metal-bearing materials or recycling and refining processes.

Experience negotiating complex commercial agreements or managing commodity‑related commercial activities.

Experience supporting multinational or global customers.

Experience with CRM platforms such as Microsoft Dynamics, Salesforce, or an equivalent system.

Equivalent combinations of education and relevant professional experience may be considered.

Key Capabilities

Knowledge of precious‑metal markets and recycling and refining business models.

Understanding of precious‑metal-bearing material streams and commercial evaluation.

Financial and profitability analysis skills.

Market analysis and competitive intelligence capabilities.

Ability to understand technical, refining, laboratory, logistics, and material‑flow requirements.

Ability to develop executive‑level customer relationships and customer‑specific solutions.

Sound judgment regarding customer prioritization, material sourcing, pricing recommendations, commercial terms, forecasting, and risk escalation.

Physical Requirements

Frequently sit, stand, walk, and use hands to operate office equipment.

Communicate effectively in person, by telephone, and through electronic communication.

Occasionally lift and carry up to 20 pounds.

Travel frequently throughout the United States and Canada, with occasional international travel.

Visit manufacturing, recycling, refining, laboratory, production, industrial, and customer facilities where personal protective equipment may be required.

Working conditions and compliance

This role operates across office, customer, manufacturing, recycling, refining, laboratory, and industrial environments. Exposure to chemicals, industrial equipment, precious‑metal-bearing materials, and elevated noise levels may occur during site visits. Appropriate personal protective equipment and site safety procedures must be followed in designated areas.

Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.

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