SALES BDC REPRESENTATIVE

Cloningertoyota; Salisbury, Northern (NC, KY); Hybrid; USD 32,000 - 43,000; Full time

Job summary

Cloninger Ford & Toyota in Salisbury, NC is seeking a Sales BDC Representative to be the first point of contact for guests and create an exceptional initial experience. You will handle calls, texts, and internet leads, schedule appointments, and work with the sales team to drive showroom traffic.

The role emphasizes guest-first service, CRM data accuracy, and meeting daily targets in a fast-paced, energetic dealership environment. Benefits and growth opportunities are highlighted in the posting.

Qualifications

• Sales or customer service experience preferred.
• Strong communication and phone skills.
• Positive attitude with a people-first mindset.
• Ability to multitask in a fast-paced environment.
• Basic computer and CRM proficiency.
• Team player with strong work ethic and reliability.

Responsibilities

• Handle inbound and outbound calls, texts, and internet leads.
• Schedule appointments for the sales team.
• Follow up with customers to ensure a guest-first experience.
• Maintain accurate records in CRM systems.
• Work closely with the sales team to drive showroom traffic.
• Meet and exceed daily, weekly, and monthly goals.

Skills

Sales experience

Customer service

Communication skills

Phone skills

Multitasking

CRM proficiency

Team player

Tools

CRM software

Job description

SALES BDC REPRESENTATIVE# SALES BDC REPRESENTATIVESALISBURY, NC 28147## Sales BDC Rep### **Sales BDC Representative****Cloninger Ford & Toyota | Salisbury, NC** *People First • Guest Focused • Culture Driven*---**Are you energetic, customer-focused, and ready to grow your career in the automotive industry?** Cloninger Ford & Toyota is looking for a **Sales BDC Representative** to join our fast-paced, fun, and supportive team!This is your opportunity to be the **first point of contact** for our guests—creating an exceptional experience from the very first interaction.---### **Why Join Cloninger Automotive Group?*** Positive, **fun, and team-oriented work environment*** **Full benefits package** (medical, dental, vision)* **401(k) with employer match*** **Monthly employee recognition luncheons*** **Bonus opportunities & performance incentives*** Growth and advancement opportunities within the organization---### **What You’ll Do*** Handle inbound and outbound calls, texts, and internet leads* Schedule appointments for the sales team* Follow up with customers to ensure a **guest-first experience*** Maintain accurate records in CRM systems* Work closely with the sales team to drive showroom traffic* Meet and exceed daily, weekly, and monthly goals---### **What Success Looks Like*** High appointment show rates* Strong customer satisfaction scores* Consistent follow-up and engagement* Contributing to a high-energy, positive team culture---### **Ready to Join Our Team?**If you're motivated, driven, and ready to be part of a dealership that values its people as much as its customers—**we want to meet you!** Apply today and start your career with **Cloninger Ford & Toyota**!## Qualifications### **What We’re Looking For*** Sales or customer service experience **preferred*** Strong communication and phone skills* Positive attitude with a **people-first mindset*** Ability to multitask in a fast-paced environment* Basic computer and CRM proficiency* Team player with strong work ethic and reliability