Sales Assosciate

Discovery Senior Living; Lehigh Acres (FL); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Flexible scheduling options

401(k) with employer match

Paid time off and holidays

Job summary

Discovery Senior Living in Lehigh Acres, Florida is hiring for a part-time/full-time Customer Service role focused on welcoming new residents. The position includes assisting with move-ins and ensuring apartments are ready for occupancy.

Ideal candidates will hold an Associate degree and have experience in hospitality or customer service. Competitive wages, paid training, and flexible hours are part of the benefits offered.

Qualifications

• One year of experience in a customer service or hospitality role.
• Ability to manage multiple priorities and coordinate across departments.
• Strong attention to detail.

Responsibilities

• Greet prospective residents during the leasing and move-in process.
• Assist pre-leased residents with timely apartment access.
• Verify apartment readiness by confirming final cleaning.

Skills

Customer service experience

Strong interpersonal skills

Organizational skills

Proficiency with Microsoft Windows

Education

Associate degree preferred

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

About Discovery Management Group

Discovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

Position Highlights

• Status: Part Time/Full-time
• Schedule: Varies with events
• Location: 1251 Business Way, Lehigh Acres FL 33936
• Rate of Pay: $20.00

What You’ll Do

• Greet prospective and incoming residents during the leasing and move‑in process to build rapport and trust
• Assist pre‑leased residents with timely apartment access for measuring blinds, furniture, and other needs
• Attend daily stand‑up meetings and provide accurate updates on scheduled move‑ins to department heads
• Verify apartment readiness by confirming final cleaning and completion of punch list items
• Follow up with appropriate departments to ensure apartments are in outstanding move‑in condition
• Complete final walk‑throughs, including setting thermostat, placing water bottles in the refrigerator, and leaving the resident handbook in the apartment
• Coordinate move‑in logistics with residents and movers, including parking, entry points, and elevator access
• Welcome new residents on move‑in day and provide apartment and community orientation, including keys, mail, appliances, and thermostat use
• Deliver welcome gifts or baskets to new residents
• Arrange and deliver lunch or dinner to residents on move‑in day
• Coordinate dining and activities for the first 1–3 days after move‑in
• Introduce new residents to resident ambassadors
• Review the Celebrations calendar and introduce residents to the FitCamp Trainer
• Perform other duties as assigned

Qualifications

• Associate degree preferred
• One (1) year of experience in a customer service and/or hospitality role
• Senior Living, Multi‑Family, or New Home experience preferred
• Strong interpersonal and communication skills
• Ability to manage multiple priorities and coordinate across departments
• Proficiency with Microsoft Windows, including Word, Outlook, and Excel
• Ability to use email, internet‑based tools, and client tracking or design software
• Strong organizational skills and attention to detail

Benefits You’ll Enjoy

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full‑time and part‑time hours
• Paid time off and holidays (full‑time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full‑time)
• 401(k) with employer match
• Paid training
• Opportunities for growth and advancement
• Company‑provided uniforms
• Employee Assistance Program

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.

Job Code

JOB CODE: 1008687