Sales Associate - White House Black Market

Chico's FAS, Inc. - Retail; Gaithersburg (MD); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team in Gaithersburg. This role is pivotal in creating an engaging customer experience and driving sales through effective communication and product knowledge. As a Sales Associate, you will support management in maintaining a vibrant store environment, ensuring customer satisfaction, and achieving sales goals. If you thrive in a fast-paced retail environment and are passionate about delivering exceptional service, this opportunity is perfect for you. Join a company that values inclusivity and offers growth opportunities in a collaborative team setting!

Benefits

Employee Assistance Program

Employee Discount Program

Qualifications

• Retail or sales experience preferred.
• Excellent communication and customer service skills required.

Responsibilities

• Support management in promoting a customer-focused sales culture.
• Ensure a great customer experience and maximum profitability.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Sales Techniques

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Sales Associate - White House Black Market

Location: Gaithersburg, Maryland, 20877

Country: United States

Region: Northeast

Reference Number: 5817

Position Type: Permanent

Category: Retail

Job Function: Store - Associate

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability.

Functional Responsibilities

1. Drive for Results:
   • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer.
   • Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
   • Maintains standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
   • Participates in visual directives including monthly store sets and zone maintenance.
2. Customer Experience:
   • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards.
   • Ensures prompt resolution of customer concerns.
   • Ensures a fast and efficient register experience.
   • Reinforces buying decisions at the checkout and achieves add-on goals.
   • Signs up clients for the reward program.
   • Builds and maintains a solid customer following through clienteling.
   • Knows current product fit and style assortment offerings.
   • Maintains consistent client communication through utilization of customer book.
3. Operational Excellence:
   • Supports replenishment activities that keep the store full and abundant.
   • Assists with locate fulfillment.
   • Assists with visual directives as directed.
   • Assists with boutique cleanliness and organization.
4. Teamwork and Growth:
   • Promotes an inclusive, collaborative approach to problem-solving.
   • Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing - 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
• Frequent Climbing - 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

The wage range for this position is $17.15 to $21.50. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Our part-time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.