Sales Associate - Valley VW

Carter Myers Automotive; Staunton, Northern (VA, KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k with company match

Paid time off

Job summary

Carter Myers Automotive's CMA's Valley VW is seeking an enthusiastic Sales Associate to help customers find the right vehicle, guide them through the sales process, and deliver an outstanding experience. Training is provided, no prior auto experience required.

You will greet customers, learn their needs, coordinate test drives, explain features, stay informed on inventory and pricing, and collaborate with the team to ensure a smooth showroom experience.

Qualifications

• At least one year of experience in a customer-facing role.
• Friendly, patient and customer-focused mindset.
• Excellent communication and interpersonal skills.
• Willingness to learn and grow professionally.
• Basic computer literacy.
• Must have a valid driver’s license.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Learn customer needs and provide helpful information about vehicles and services.
• Coordinate test drives and explain features with clarity and patience.
• Work closely with teammates and management to ensure a smooth, positive customer experience.
• Stay up to date on inventory, pricing and basic financing options (training provided).
• Use our tools and systems to track interactions and follow up when needed.
• Maintain a clean, welcoming showroom environment.

Skills

Customer-focused

Communication

Teamwork

Willingness to learn

Basic computer literacy

Valid driver’s license

Tools

CRM software

Job description

Location: CMA's Valley VW

Position Overview: CMA's Valley VW is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed!

About Carter Myers Automotive (CMA)

Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924. Our dealerships represent many of the industry's most respected automotive brands, and our employee ownership culture reflects our belief that when associates have a stake in the business, everyone succeeds.

Key Responsibilities:

• Greet and assist customers in a friendly, professional manner
• Learn customer needs and provide helpful information about our vehicles and services
• Coordinate test drives and explain features with clarity and patience
• Work closely with teammates and management to ensure a smooth, positive customer experience
• Stay up to date on inventory, pricing, and basic financing options (training provided)
• Use our tools and systems to track interactions and follow up when needed
• Maintain a clean, welcoming showroom environment

Why Join Our Team

• Comprehensive training - No prior auto experience needed
• Consistent support from management and peers
• Stable hours and a reliable paycheck
• Growth opportunities within the company
• Positive team culture focused on customer care, ethics, and excellence

Benefits

• Employee Stock Ownership Plan (ESOP)
• Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
• 401k plan with company matching
• Paid Time Off and Holiday pay
• Associate discounts on vehicle purchases, parts, and service
• Paid maternity leave after one year of employment
• Closed on Sunday

Requirements

Qualifications

• At least one year of experience working in a customer-facing role
• Friendly, patient, and customer-focused mindset
• Excellent communication and interpersonal skills
• Willingness to learn and grow professionally
• Basic computer literacy
• Must have a valid driver's license

Employment offers are contingent upon the successful completion of a drug screening and background check.