Sales Associate - Toyota Hayward

Auto Mission Ltd.; Hayward (CA); On-site; USD 33,000 - 156,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Employee discounts

Job summary

AutoNation in Hayward, California is hiring an e-Commerce Sales Associate to guide buyers from online and phone inquiries to a seamless in-store experience. You will provide exceptional customer service, respond quickly to leads, and help customers select vehicles while aligning payment options with their budgets and lifestyle.

The role emphasizes high-touch communication, follow-up, and a smooth handoff to Service after sale.

Qualifications

• Exceptional customer experience skills and ability to guide buyers online, on phone and in person.
• Proven sales experience and drive to meet targeted goals.
• Strong communication, consultative selling and organizational abilities.

Responsibilities

• Respond to hundreds of leads promptly via online, phone and in-store interactions.
• Guide customers through vehicle options, negotiate terms and close deals in a no-haggle environment.
• Follow up to ensure satisfaction and transition customers to Service.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

CRM software

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key..With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.What are the requirements for this job?High school diploma or equivalentProven ability to provide an exceptional customer experienceDrive to set and achieve targeted goalsPrior sales experience, retail preferredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving recordWhy should I come work for AutoNation?You want to work for a car dealer that has a strong moral compass and treats all of its associates with respectThis is a min wage + commission role with an estimated income of $3-14k/month.Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.