Sales Associate Team Leader

GPM Investments, LLC; Fort Smith (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

GPM Investments, LLC is looking for a friendly, experienced Sales Associate/ Customer Service Team Leader in Fort Smith, AR to deliver 100% customer satisfaction. You will greet customers, process sales at the POS, manage cash, stock shelves, and ensure store cleanliness while following security procedures.

You will also assist with vendor deliveries, inventory checks, and participate in training. This role requires 18+ and basic math skills, with the ability to lift up to 50 lbs when needed.

Qualifications

• Must be at least 18 years old and able to read, write, and understand English.
• Basic math skills including addition, subtraction, division and multiplication.
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greets customers and provides fast, friendly service.
• Rings sales on electronic cash register and handles money with accuracy.
• Assist with shift cash drawer and security procedures.
• Process money orders, card purchases, checks, and lottery sales.
• Check IDs for restricted sales and stock shelves.
• Clean and sanitize equipment and areas; maintain store cleanliness.
• Stock, front-face, rotate merchandise; manage damaged/out-of-code items.
• Check in vendor deliveries and complete documentation.
• Participate in training and provide feedback on materials.
• Assume other duties as assigned to support store operations.

Skills

Customer service

Cash handling

Stock management

Sales transactions

Leadership

Tools

POS system

Cash register

Job description

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned
• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace