Sales Associate Team Leader

GPM Investments, LLC; Southwick (MA); On-site; USD 22,000 - 26,000; Full time

Job summary

GPM Investments, LLC in Massachusetts is hiring a friendly Sales Associate/ Customer Service Team Leader who thrives on delivering 100% customer satisfaction. The role combines in-store service with cash handling and basic merchandising tasks, requiring good communicative skills and the ability to lift up to 50 lbs.

The position offers hourly pay of $17, with opportunities to support shift changes, stock replenishment, and customer outreach.

Qualifications

• Greet customers and provide fast, friendly service.
• Handle sales at the register and give correct change.
• Assist with shift changes and cash drawer management.
• Process money orders, credit card purchases, checks, and lottery.
• Check identification for restricted sales.
• Stock and price merchandise per price book.
• Maintain cleanliness of equipment and store areas.
• Monitor cash levels and security during shifts.
• Must be 18+ and able to read, write, and understand English.
• Lift up to 50 lbs.

Responsibilities

• Greets customers and delivers 100% customer satisfaction.
• Rings sales and provides efficient service.
• Counts money in cash drawer at shift start/end.
• Replenishes stock and checks in vendor deliveries.
• Completes training evaluations and documents.
• Maintains clean, organized store environment.
• Supports management with training materials feedback.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Basic math

English literacy

Communication

Tools

Cash register

Job description

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Pay $17.

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned
• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace