Sales Associate Team Leader

GPM Investments, LLC; Saginaw (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

GPM Investments, LLC is seeking a Sales Associate/Customer Service Team Leader to greet customers, handle transactions, and ensure 100% customer satisfaction in a fast-paced retail environment. You will assist with shift changes, process money orders and lottery transactions, stock shelves, and maintain a clean store.

The role requires basic math skills, ability to lift up to 50 lbs, and fluency in English.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greet customers in a friendly manner as they enter the store and provide fast, efficient service.
• Ring customer sales using an electronic cash register; receive money and give correct change; process refunds for exchanges as needed.
• Assist with shift changes by counting money in cash drawer at the beginning and end of a shift.
• Process specialty products (money orders, credit card purchases, checks, lottery sales).
• Check identification for restricted sales.
• Stock shelves and replenish stock; rotate merchandise; price according to price book.
• Clean and sanitize equipment and areas; maintain cleanliness of counters, floors, restrooms, and parking lots.
• Check in vendor deliveries as needed and complete bad merchandise forms.
• Monitor cash levels and security procedures during shifts; ensure compliance.
• Assume other duties to accommodate store operational needs.

Skills

Customer service

Cash handling

English proficiency

Job description

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned
• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace