Sales Associate Team Leader

GPM Investments, LLC; Winchester (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

GPM Investments, LLC is seeking a friendly Sales Associate/Customer Service Team Leader to join our Winchester, IN store. The role focuses on greeting customers, delivering fast service, and ensuring 100% satisfaction while assisting with daily operations.

You will manage transactions, handle cash, process payments and refunds, and help with stock, pricing, and vendor deliveries. This position emphasizes teamwork, training support, and operational coverage to meet customer needs.

Qualifications

• Minimum 18 years of age.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Greet customers in a friendly manner and provide fast, efficient service.
• Ring sales on the cash register; handle money and refunds.
• Assist with shift change by counting money in the cash drawer at the start and end of a shift.
• Process money orders, credit card purchases, checks and lottery sales.
• Check identifications for restricted sales.
• Stock shelves and rotate stock; price merchandise according to price book.
• Check in vendor deliveries and complete related forms.
• Support store operations as needed.

Skills

Customer service

Cash handling

English literacy

Team leadership

Job description

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned
• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace