Sales Associate - Showroom Lead (Fort Collins/Windsor)

The Bespoke Edge, LLC; Fort Collins (CO); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

401(k) retirement plan with employer's

Job summary

The Bespoke Edge, LLC in Fort Collins, CO is seeking an experienced Sales Associate to lead our Fort Collins showroom. This role blends high-touch client service with showroom operations, managing client fittings, orders, and day-to-day space readiness.

You'll work closely with the founder to learn our products and process, build long-term client relationships, and grow local awareness through exceptional service and referrals.

Qualifications

• At least 4 years of experience in consultative sales, luxury retail, menswear, hospitality, or another high-touch service.
• Ability to build trust, close sales, and manage long-term client relationships.
• Strong organization and attention to detail.
• Willingness to handle both high-level client work and day-to-day showroom operations.
• Professional communication via email, phone, text, and in person.
• Interest in clothing, personal style, craftsmanship, and service.
• Custom clothing or tailoring experience is helpful but not required; training provided.

Responsibilities

• Lead consultations with new and returning clients.
• Understand client needs and guide garment selections.
• Take measurements and manage fittings.
• Enter and review orders; track from purchase to delivery.
• Coordinate fittings, alterations, remakes, and issue resolution.
• Manage showroom day-to-day readiness and presentation.
• Coordinate local pickups, deliveries, and vendor needs.
• Grow local awareness, repeat business, and referrals.

Skills

Consultative sales

Luxury retail

Client relationship management

Organization

Communication

Tools

POS systems

Order management software

Job description

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Fort Collins Sales Associate – Showroom Lead

Compensation: $70,000–$85,000 annually, based on experience and readiness to assume full showroom responsibility

Employment type: Full-time, onsite

About Bespoke Edge

Bespoke Edge is a Colorado-based custom clothier serving clients across the Front Range. We create custom suits, jackets, shirts, trousers, and casual clothing for clients who value craftsmanship, personal service, and a modern fit. As a small, family-owned business, we take pride in building long-term relationships and helping clients look their best for important events, work, and everyday life.

About the Role

We are hiring an experienced, hands-on sales professional to serve clients and help grow our Fort Collins showroom. This is first and foremost a sales and client-service role, with additional responsibility for the day-to-day needs of the showroom.

You will initially work closely with our founder, Ron Wagner, to learn our products, fitting process, systems, and approach to customer service. You will serve clients, manage orders, maintain the space, solve day-to-day issues, and help grow the business in Northern Colorado.

This role is a strong fit for someone who enjoys both selling and operating: someone who can guide a client through a highly personal purchase, then make sure every detail behind the scenes is handled correctly.

What You’ll Own

• Lead consultations with new and returning clients
• Understand each client’s needs, recommend appropriate garments and fabrics, and guide styling decisions
• Take accurate measurements and manage fittings
• Build long-term client relationships and generate repeat and referral business
• Deliver the high-touch, personal experience Bespoke Edge is known for

Showroom Operations

• Take responsibility for the showroom’s day-to-day readiness and presentation
• Manage appointment flow, client communication, scheduling, and follow-up
• Keep client records, samples, supplies, and materials organized
• Coordinate local pickups, deliveries, and vendor needs when necessary
• Handle the practical details required to keep the location running smoothly

Order Management

• Enter and review orders accurately
• Track orders from purchase through delivery
• Coordinate fittings, alterations, remakes, and issue resolution
• Communicate proactively with clients and the Denver team
• Ensure deadlines and client expectations are consistently met

Client & Showroom Growth

• Help deliver an exceptional Fort Collins customer experience
• Work with the ownership team to improve processes and showroom performance
• Help grow local awareness, repeat business, referrals, and community relationships
• Share feedback on sales, client needs, and showroom opportunities

What We’re Looking For

• At least 4 years of experience in consultative sales, luxury retail, menswear, hospitality, or another high-touch service business
• Demonstrated ability to build trust, close sales, and manage long-term client relationships
• Strong organization and attention to detail
• Comfort taking ownership and solving problems without waiting for step-by-step direction
• Professional communication by email, phone, text, and in person
• A genuine interest in clothing, personal style, craftsmanship, and service
• Willingness to handle both high-level client work and everyday operational details
• Custom clothing or tailoring experience is helpful, but not required; training will be provided

Schedule & Location

This is a full-time, onsite role based in our Fort Collins (potentially may move to Windsor) showroom. We operate by appointment, and the schedule will include a mix of weekdays and Saturdays based on client demand. Reliable transportation is required for occasional local pickups or deliveries.

Competitive compensation, paid time off, and a 401(k) retirement plan with employer contributions. We’re committed to offering benefits that support our team both at work and outside of it.