Custom Stylist

Billy Reid, Inc.; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous product discounts

Medical, Dental, and Vision insurance

Employer matched 401(k) plan

Job summary

Billy Reid, Inc. is looking for a Custom Stylist in Washington, D.C. to guide clients through bespoke experiences with premium products. The ideal candidate will build lasting relationships, help clients select custom garments, and have strong sales experience. This role offers a competitive base salary of $45,000 to $60,000 annually along with a commission structure. Benefits include generous product discounts and medical insurance. Join our dynamic team for a rewarding career in a vibrant neighborhood.

Qualifications

• Creative & strategic approach to sales.
• Prior affiliation with luxury customer-facing businesses.
• Ability to connect with various personality types.

Responsibilities

• Guide clients through the custom experience.
• Build and maintain client relationships.
• Conduct personalized wardrobe planning.

Skills

Direct sales experience

Excellent client relationship skills

Strong eye for detail

World class communication skills

Entrepreneurial spirit

Job description

THE BRAND

Billy Reid began designing almost 20+ years ago, with the intention of creating clothes he would want to wear - pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for life’s most cherished experiences.

Whether you’re shopping in one of our 19 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand.

OUR CULTURE

• Creative + Collaborative
• Fun, yet fast-paced
• Belief in anything is possible
• Everyone Matters

THE OPPORTUNITY

Our Washington D.C. Custom Showroom is seeking a Custom Stylist who has a strong affinity to premium products and a love of working with people to guide clients through the custom experience. Our ideal candidate is someone who makes connections, builds relationships, and pursues opportunities.

You will make an impact by:

• Becoming a men’s and womenswear specialist based on our training & development of client measurements, fabric knowledge, customizations, alterations, and sales psychology
• Proactively building a book of clients through different prospecting efforts (outreach, events, etc.) and building upon recurring client relationships
• Setting appointments and meeting with clients in our showrooms to conduct personalized wardrobe planning for both casual and professional looks
• Guiding clients through the custom experience, helping them choose fabrics, buttons, embroideries, and every detail that goes into hand crafting a one‑of‑a‑kind custom garment
• Maintaining personal relationships with our clients from their first interaction through purchase, delivery and ongoing orders

SERVICE, CULTURE, & ENVIRONMENT

• Be Kind.
• Be openminded
• Lead by example
• Work scheduled shifts
• Greet all customers with warmth & Sincerity
• Create an environment of hospitality
• Handle all customer concerns in a proactive, positive manner.
• Create a safe, ethical & clean work environment for all customers and Employees
• Build positive team relationships within your store and across the company.
• Demonstrate ownership & accountability.
• Exemplify Billy Reid Culture & the 5B’s
• Be Welcoming
• Be Hospitable
• Be Curious
• Be Knowledgeable
• Be Thankful

THE COMPENSATION

We believe in rewarding performance, entrepreneurial spirit, and exceptional client experience. This role offers a competitive base salary plus commission structure with strong earning potential for high-performing sales professionals.

The anticipated base salary range for this position is $45,000 – $60,000 annually. This role is also eligible for commission and incentive compensation based on individual performance and business results.

THE BENEFITS

• Generous product discounts
• Medical, Dental, and Vision insurance
• Employer matched 401(k) plan

THE PLACE

Columbia Heights is a dynamic, diverse neighborhood in the heart of Washington, D.C. Known for its historic row houses and lively streets, it offers a mix of local culture, global cuisine, and national retail.

THE IDEAL CANDIDATE

As a growing professional, challenge and opportunity excites you. You have:

• Direct sales experience – creative & strategic in approach
• Excellent client relationship skills (new business development, sales, client facing roles)
• Prior affiliation with successful customer-facing businesses, preferably in the luxury industry; having a natural ability to connect with clients and comfortably handle all personality types
• Strong eye for detail & organizational skills
• World class communication & interpersonal skills; written and verbal, handling yourself with confidence internally to peers and externally to clients
• Independent decision-making skills with the ability to self-manage; whether it be your book of business
• An entrepreneurial spirit - you take initiative to get things done