Sales Associate, Seasonal Flex Only, Milpitas - Pottery Barn Outlet

Williams-Sonoma, Inc.; Milpitas (CA); On-site; USD 25,072 - 26,449; Part time

Benefits offered by this job

Generous discount on all Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate in Milpitas, California, to deliver exceptional customer service and support in achieving sales goals. Responsibilities include assisting customers, managing register transactions, maintaining visual merchandise presentation, and ensuring store cleanliness. Candidates should have 1-2 years of customer service and retail experience. A high school diploma is preferred. This role offers benefits including a generous discount, health insurance, and paid vacations. Compensation is competitive at $18.20–$19.20 per hour.

Qualifications

• 1-2 years of customer service experience and retail sales experience.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items up to 75 lbs.

Responsibilities

• Provide sincere, friendly, and energetic customer service.
• Achieve sales and contest goals; maintain knowledge of sales and promotions.
• Assist customers with gift wrap, gift registry, and special orders.

Skills

Customer service experience

Retail sales experience

Effective selling techniques

Product knowledge

Education

High school diploma or equivalent

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Qualifications

• 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred
• Full‑time associates: open availability to meet business needs; part‑time flex associates: available for at least two weekend shifts (Friday, Saturday, Sunday) and two weekday shifts (Monday–Thursday), with greater availability for >20 hours/week
• Ability to be mobile on the sales floor for extended periods, operate a POS system, and lift/mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate a POS system
• Ability to lift and mobilize medium to large items (up to 75 lbs.) using appropriate equipment and safety techniques

Benefits Just for You

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Compensation

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $18.20–$19.20 per hour.

EEO Statement

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not sponsor an individual for this position.

This role is not eligible for relocation assistance.