Sales Associate, Part Time Flex, Oakbrook - Pottery Barn

Pottery Barn; Oak Brook (IL); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits including dental and vision

Job summary

A leading home furnishings retailer is looking for a Sales Associate in Oak Brook, Illinois. You will provide exemplary customer service, help customers with orders, and maintain store standards. The ideal candidate has retail experience, strong interpersonal skills, and the ability to lift over 75 lbs. Along with a competitive hourly pay ranging from $16.00 to $17.00, you’ll enjoy employee discounts, health benefits, and a 401(k) plan.

Qualifications

• 1–2 years customer service and retail experience preferred.
• Ability to lift and mobilize medium to large items (up to 75 lbs).
• Full‑time associates must have open availability.

Responsibilities

• Provide excellent customer service by exemplifying World‑Class service standards.
• Assist customers with various services including gift wrap and special orders.
• Maintain store cleanliness and restock merchandise.

Skills

Customer service

Sales techniques

POS system operation

Product knowledge

Mobility on sales floor

Education

High school diploma or equivalent

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

Key Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Qualifications

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
• 1–2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred
• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time associates must be available for two regularly scheduled weekend shifts and two weekday shifts; for 20+ hours per week greater availability is required

Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be $16.00–$17.00 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

Equal Opportunity Employer

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.