Sales Associate, Seasonal Flex Only, Wrentham - Pottery Barn Outlet

Pottery Barn; Wrentham (MA); Presencial; USD 22.041 - 23.419; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits, dental and vision insurance

Descripción de la vacante

Pottery Barn in Wrentham, Massachusetts, is seeking a Sales Associate to deliver outstanding customer service while achieving sales goals. The role includes providing product knowledge in a dynamic retail environment and assisting customers with various services.

The ideal candidate possesses strong sales abilities, customer service experience, and a commitment to teamwork. This position offers competitive pay between $16.00 and $17.00 per hour and a generous employee discount on all Williams-Sonoma, Inc. brands.

Formación

• Proven ability to exceed sales goals and close sales.
• Ability to lift and mobilize items up to 75 lbs safely.
• Full-time associates need open availability.

Responsabilidades

• Provide exceptional customer service.
• Meet sales and contest goals.
• Assist with gift wrap and orders.
• Implement visual merchandise presentations.

Conocimientos

Customer service skills

Sales techniques

Product knowledge

Teamwork

Time management

Educación

High school diploma or equivalent preferred

1-2 years of customer service experience

Herramientas

Point of Sale (POS) system

Descripción del empleo

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Job Description

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re Excited About This Opportunity Because You Will

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We’re Excited About You Because ...

• Love to sell, can articulate a proven ability to exceed selling goals and close a sale
• Succeed in a team environment, while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
• Know what questions to ask customers to understand their personal cooking style and needs
• Enjoy discovering the customer’s style, lifestyle and story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals and metrics

Physical Requirements

• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize medium to large items (up to 75 lbs) using appropriate equipment and safety techniques
• 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred
• Full-time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on weekends and two during the week; weekend availability must be on two separate days

Benefits and Compensation

This role offers a competitive compensation package including pay and benefits. Pay is based on factors including education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $16.00-$17.00 per hour.

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not sponsor immigration for this position. This role is not eligible for relocation assistance.

Equal Opportunity

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with local laws and ordinances.