Sales Associate, Part Time Flex, Oakbrook - Pottery Barn

Williams-Sonoma, Inc.; Oak Brook (IL); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Generous employee discount

401(k) plan

Health benefits including dental and vision

Job summary

A leading specialty retail company in Oak Brook is seeking a Sales Associate to provide excellent customer service and drive sales. The ideal candidate will thrive in a fast-paced environment, utilize effective selling techniques, and demonstrate a strong product knowledge. The position offers flexible availability, with physical requirements for lifting items up to 75 lbs. Competitive pay ranges from $16.00 to $17.00 per hour along with benefits like discounts and health insurance.

Qualifications

• 1-2 years customer service experience and retail sales experience (specialty retail preferred).
• Ability to lift and mobilize medium to large items (up to 75 lbs).
• Full-time associates must have open availability.

Responsibilities

• Provide sincere, friendly, and energetic customer service.
• Achieve established sales and contest goals.
• Assist customers with special services including gift wrap and registries.
• Utilize effective selling techniques to increase productivity.

Skills

Customer service

Sales techniques

Product knowledge

Time management

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

You'll be excited about this opportunity because you will…

• Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions

Responsibilities

• Assist customers with special services, including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (i.e., sales, returns, and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams‑Sonoma, Inc.

• We’re a successful, fast‑growing company with an entrepreneurial vibe
• A technologically and data‑driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creativedaily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We’re excited about you because …

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside‑the‑box
• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals & metrics

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
• 1‑2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.00‑$17.00 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.