Sales Associate, Robert Graham - Scottsdale

Centric Brands; Scottsdale (AZ); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Generous employee discount

Commission-based earnings

Résumé du poste

Robert Graham in Scottsdale, AZ is seeking a dynamic retail associate to support store sales, merchandise presentation and customer service excellence. The role focuses on delivering a premium brand experience and achieving sales targets through effective customer engagement.

You will coach team members, participate in events to grow the local client base, and maintain strong product knowledge. It’s a fast-paced environment requiring flexibility for evenings, weekends, and holidays.

Qualifications

• Minimum 2 years of consistently strong selling performance in an elevated brand.
• High School Diploma or equivalent.
• Strong commitment to customer service and teamwork.
• Excellent brand and product knowledge.
• Availability to work evenings, weekends and holidays.
• Ability to lift up to 50 pounds of merchandise.
• Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience working in a sales-commission environment preferred.

Responsabilités

• Meet sales goals and continuously motivate staff to meet targets.
• Support development of associates' sales techniques and use elevated levels of service to maximize sales.
• Demonstrate in-depth product knowledge to grow within the brand.
• Assist with events to expand the local customer base and build the customer base.
• Ensure all associates provide top-tier customer service and resolve client issues quickly.
• Establish and maintain strong relationships with customers to promote repeat business.

Connaissances

Strong selling performance

Customer service mindset

Teamwork

Excellent product knowledge

Flexibility to retail schedule

Formation

High School Diploma or equivalent

Outils

POS system

Microsoft Office Suite

Description du poste

About Us

ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.

This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.

Specific Responsibilities Would Include

SALES GENERATION:

• Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
• Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market

CUSTOMER SERVICE:

• Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise

OTHER TRAITS:

• Is dedicated to meeting the expectations and requirements of internal and external customers.
• Gets first-hand customer information and uses it for improvements in products and services.
• Acts with customers in mind; establishes and maintains effective relationships with customers

Our Best Fit Candidate Would Have

• Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
• High School Diploma or equivalent
• A strong commitment to customer service and teamwork
• Excellent brand and product knowledge
• Flexibility to work a retail schedule which includes evenings, weekends, and holidays
• Ability to lift up to 50 pounds of merchandise
• Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
• Experience working in a sales-commission environment preferred

*This commission eligible position will receive a generous employee discount at Robert Graham.

Robert Graham is an equal opportunity employer

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