Sales Associate, Robert Graham - Scottsdale

Robert Graham Designs; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Commission-based pay

Job summary

Robert Graham Designs seeks a dynamic Sales Associate to support in-store sales, customer service, and visual merchandising in Scottsdale, AZ. You will contribute to a premium brand experience and help grow our local customer base.

The ideal candidate has strong product knowledge, enjoys working with people, and can work evenings, weekends, and holidays. Experience in elevated contemporary fashion and a commission-eligible environment is preferred; employee discounts apply.

Qualifications

• Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand.
• High School Diploma or equivalent.
• Must be able to work evenings, weekends, and holidays.
• Commission-based environment experience is preferred.

Responsibilities

• Meet sales goals and drive productivity.
• Provide exemplary customer service and resolve issues.
• Maintain product knowledge and visual standards.
• Assist events and local marketing to grow customer base.
• Support store management in daily operations.

Skills

Sales experience

Customer service

Teamwork

POS familiarity

MS Office basics

Education

High School Diploma or equivalent

Tools

POS system

Excel

Job description

About Us

ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.

This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.

Specific Responsibilities Would Include

SALES GENERATION:

• Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
• Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market

CUSTOMER SERVICE:

• Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise

OTHER TRAITS:

• Is dedicated to meeting the expectations and requirements of internal and external customers.
• Gets first-hand customer information and uses it for improvements in products and services.
• Acts with customers in mind; establishes and maintains effective relationships with customers

Our Best Fit Candidate Would Have

• Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
• High School Diploma or equivalent
• A strong commitment to customer service and teamwork
• Excellent brand and product knowledge
• Flexibility to work a retail schedule which includes evenings, weekends, and holidays
• Ability to lift up to 50 pounds of merchandise
• Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
• Experience working in a sales-commission environment preferred
• This commission eligible position will receive a generous employee discount at Robert Graham.

Robert Graham is an equal opportunity employer