Sales Associate (Retail/Membership Sales)

Scenthound Chicago Old Town, IL; Chicago (IL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Welcoming workplace

Job summary

A leading dog wellness service provider in Chicago is seeking a motivated Sales Associate. This role involves selling memberships, fostering customer relationships, and delivering exceptional service. Candidates should have retail or membership sales experience and a passion for dog wellness. The company offers competitive pay and growth opportunities within a supportive team environment. If you're eager to learn and advance, this position is for you.

Qualifications

• Experience in retail or membership-based sales with a customer-focused approach.
• Desire to learn and grow in a fast-paced environment.
• Ability to engage with customers and build relationships.

Responsibilities

• Drive membership sales by educating customers about routine wellness care.
• Build strong relationships with dog parents and provide outstanding customer service.
• Promote and schedule first-time visits to introduce customers to services.
• Maintain a clean and professional front desk environment.
• Ensure dog safety protocols are followed for a stress-free experience.

Skills

Retail and Membership Sales experience

Proactive and coachable

Strong communication and people skills

Passion for dog wellness and safety

Job description

Benefits

• A welcoming and inclusive workplace
• Free food & snacks
• Free uniforms

About the Role

As a Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, lead generation and delivering an exceptional customer experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.

What You’ll Do

• Drive membership sales by educating customers on the benefits of routine wellness care
• Build strong relationships with dog parents and provide outstanding customer service
• Promote and schedule first-time visits to introduce customers to our services
• Maintain a clean, organized, and professional front desk environment
• Ensure dog safety protocols are always followed to provide a stress‑free experience for pets

What We’re Looking For

• Retail and Membership Sales experience (membership sales a plus!) with a passion for helping customers make informed decisions
• Proactive and coachable, with a desire to learn and grow in a fast‑paced environment
• Strong communication and people skills to engage with customers and build relationships
• A passion for dog wellness and safety
• Retail, hospitality, or membership‑based sales experience is a plus

Career Path & Growth

At Scenthound, we believe in developing future leaders. High‑performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide.

Why Join Scenthound?

• Competitive hourly pay + tips, 15.00–17.00 base (Up to 22.00 per hour)
• A fast‑growing company with leadership and growth opportunities
• A supportive team environment with ongoing training and development
• A chance to be part of a mission‑driven company dedicated to dog wellness and safety