Sales Associate - Product Support Specialist

Medline Industries, Inc.; Miami (FL); On-site; USD 59,000 - 72,000; Full time

Job summary

Medline Industries, LP is seeking a Sales Representative to gain exposure to all aspects of the role in South Florida, assisting sales partners with project management and leading clinical product program initiatives. The position emphasizes managing trials, conversions, and PV implementations while building strong customer relationships.

The role requires a Bachelor’s degree with 2+ years of sales or customer service experience (or a high school diploma with 4+ years) and a willingness to

Qualifications

• Bachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience.
• Experience developing presentations for various audience levels.

Responsibilities

• Lead, prioritize, and manage the workflow of product trials, conversions, and PV implementations.
• Establish and maintain customer relationships, including weekly business-state meetings with customers and sales reps.
• Monitor project progress and communicate status to sales teams, product teams, and customers; ensure timely follow-up and issue resolution.
• Collaborate with internal partners (Field Sales Reps, Management, and Product divisions) to build effective relationships within accounts.

Skills

Travel willingness

Presentation skills

Education

Bachelor’s degree

High school diploma

Job description

Job Summary

To gain exposure to all aspects of the Sales Representative position and contribute to efforts to grow clinical product programs in South Florida. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

Job Description

MAJOR RESPONSIBILITIES:

• Ensure project implementation and completion while gaining hands‑on exposure to all aspects of the Sales Representative position.
• Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations.
• Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.
• Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.
• Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis.
• Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

MINIMUM JOB REQUIREMENTS:

Education:

• Bachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience.

Work Experience:

• Experience developing presentations for various audience levels.

Knowledge / Skills / Abilities:

• Willing to travel at least/up to 95% of the time for business purposes (within state and out of state).

This role offers a base salary of $65,000 plus bonus.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.