Sales Associate, Full Time, Elizabeth - Pottery Barn Outlet

Pottery Barn; Elizabeth (NJ); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health benefits including dental and vision

Job summary

A leading home furnishings retailer is seeking a Sales Associate in Elizabeth, NJ. The role involves providing exceptional customer service and utilizing effective sales techniques to enhance the shopping experience. Candidates should possess strong product knowledge and have a background in retail. Full-time positions require open availability, while part-time roles are flexible. Compensation ranges from $16.00-$17.00 per hour, with benefits including a generous employee discount and health coverage.

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Ability to lift and mobilize medium to large items (up to 75 lbs.) with appropriate techniques.
• Open availability to meet business needs for full-time associates.

Responsibilities

• Provide sincere and friendly customer service by exemplifying world-class service standards.
• Achieve established sales and contest goals while maintaining knowledge of current promotions.
• Assist customers with special services such as gift wrap and gift registry.

Skills

Customer service

Sales techniques

Product knowledge

Teamwork

Education

High school diploma or equivalent preferred

Tools

POS system

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying world-class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We’re Excited About You Because …

• Love to sell, can articulate a proven ability to exceed selling goals and close a sale
• Succeed in a team environment, while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
• Know what questions to ask your customers in order to understand their personal cooking style and needs
• Enjoy discovering the customer’s style, lifestyle and story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals and metrics

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items (up to 75 lbs.) with appropriate equipment and safety techniques
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• High school diploma or equivalent preferred
• Full-time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on weekends and two during the week; weekend availability must be on two separate days

Benefits Just For You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.00-$17.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or sponsor an individual for this position. This role is not eligible for relocation assistance.

Equal Opportunity / Notices

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws and ordinances.